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CRM News Desk
CRM News Desk trawls information and news sources for the latest developments in Customer Relationship Management, and brings you relevant material about the current and future software tools being used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information. |
Silverlight, AJAX and PDF
Invoices Cement
SplendidCRM as the Ideal
CRM Platform By CRM News Desk SplendidCRM announced the
launch of Version 2.1 of
its flagship platform
SplendidCRM. The new
Silverlight graphs
provide SplendidCRM
developers with the
ability to create and
customize graphs.
Extended AJAX support
provides the CRM user
with a more natural
experience. Jun. 2, 2008 02:30 PM Reads: 1,198 | Tactile CRM Launched to
Help Small Businesses
Maximize Sales Potential By CRM News Desk Senokian announced the
launch of its new
web-based contact and
sales management system,
Tactile CRM. Aimed at
small businesses the
product helps companies
manage their sales leads,
contacts and emails in
one easy to use, fully
hosted system. Many small
businesses ... Apr. 7, 2008 03:45 PM Reads: 1,774 | Parallels Announces
Automation Solution for
Microsoft Dynamics CRM By CRM News Desk Parallels announced that
its Parallels Automation
data center solution now
supports Microsoft
Dynamics CRM 4.0, a fully
integrated customer
relationship management
(CRM) system. Parallels
Automation provides a
complete back-office
infrastructure so service
provide... Mar. 20, 2008 12:45 PM Reads: 1,386 | EDS Becomes Enterprise
Partner to Deliver
Microsoft Dynamics CRM By CRM News Desk EDS announced it will
offer Microsoft Dynamics
CRM as an EDS enterprise
application solution to
its clients globally.
With this announcement,
EDS becomes Microsoft's
enterprise partner to
deliver Microsoft
Dynamics CRM consulting
and solutions. EDS'
services, whic... Mar. 12, 2008 12:00 PM Reads: 1,781 | Logotec Engineering
Unveils On-Demand Service
to Automatically Create
Windows Mobile Versions
of Customer-Specific
Microsoft Dynamics CRM
Implementations By CRM News Desk Logotec Engineering Group
announced its roadmap of
mobile extensions
allowing users to access
their Microsoft Dynamics
CRM information on
Windows Mobile devices.
The service -
Mobile@Connector for
Microsoft Dynamics CRM -
enables fully automatic
creation of mobi... Feb. 8, 2008 03:15 PM Reads: 2,123 | SugarCRM Announces Sugar
Community Edition Stack
Installers for Solaris
and OpenSolaris By CRM News Desk SugarCRM announced
SugarCRM stack installers
that provide simplified,
wizard-based installation
for Sugar Community
Edition, the latest
version of SugarCRM's
popular commercial open
source CRM application
for both the Solaris and
OpenSolaris platforms.
SugarCRM st... Feb. 7, 2008 03:30 PM Reads: 2,944 | Microsoft Dynamics CRM
4.0 Launches in
International Markets By CRM News Desk Microsoft began the
global launch of
Microsoft Dynamics CRM
4.0 by announcing the
availability of the first
eight languages,
including English,
Spanish, simplified
Chinese and French. As
part of its commitment to
a rapid global rollout,
Microsoft is kicking off
... Jan. 30, 2008 03:45 PM Reads: 1,760 | Infor Delivers Real-Time
Event Management CRM
Software for Retailers By CRM News Desk Infor announced the
latest version of its
outbound marketing
solution, Infor CRM
Epiphany Outbound
Marketing 7.1, with
retail-specific
enhancements. This latest
version enables retailers
to deploy event-based
campaigns that increase
sales and customer
loyalty. I... Jan. 18, 2008 02:30 PM Reads: 2,072 | Yale University Selects
Consona CRM's KNOVA to
Manage Its IT Help Desk By CRM News Desk KNOVA announced that Yale
University will implement
the KNOVA knowledge
management solution as
part of an overall effort
to more efficiently
manage IT and related
administrative functions
across the university. Jan. 3, 2008 09:00 AM Reads: 1,606 | Centric CRM Changes Name
to Concursive Corporation
to Reflect Shift to
Collaborative,
Community-Oriented CRM By CRM News Desk Centric CRM changed its
name to Concursive
Corporation. The name
change reflects the rapid
evolution of Concursive's
products beyond CRM
functionality. The
corporate name change
coincides with the
release of a brand new
version of the company's
flagship product,
... Dec. 18, 2007 11:30 AM Reads: 3,723 | Will Microsoft Announce
Support for AJAX-based
"iPhone" with Dynamics
Live CRM? By CRM News Desk  Playing catch-up
Microsoft says it's going
to undercut
salesforce.com later this
quarter when it trots out
Dynamics Live CRM, its
first in-house hosted
customer relationship
management software.
Microsoft's already got
third parties hosting
Dynamics CRM, which
e... Oct. 7, 2007 09:00 AM Reads: 15,259 Replies: 3 | SugarCRM Voices IPO
Dreams By CRM News Desk SugarCRM, the commercial
open source CRM house, is
now in beta with Sugar
5.0 and - given its
success in attracting
customers - the company
is telling the press that
it's on the road to going
public sometime in the
next couple of years. It
figures it can be a $100
... Sep. 4, 2007 04:45 PM Reads: 9,957 Replies: 1 | SugarCRM Adds AJAX By CRM News Desk SugarCRM, a provider of
commercial open source
customer relationship
management (CRM)
software, announced the
beta release of Sugar
5.0, the fastest-growing
CRM solution in the
market today. Sugar 5.0
introduces a broad range
of new functionality,
including capabi... Aug. 28, 2007 11:15 AM Reads: 6,719 Replies: 1 | SugarCRM Adopts GPLv3 By CRM News Desk SugarCRM Wednesday became
the first prominent
commercial open source
operation to adopt the
Free Software
Foundation's
controversial v3 update
of the General Public
License. The CRM house
said the September
release of its Sugar
Community Edition 5.0
(the old Sug... Jul. 27, 2007 10:45 AM Reads: 9,337 | Hot Banana, J.L.Halsey's
Web CMS Solution,
Integrates with CRM
Provider NetSuite By CRM News Desk The Web content
management system (Web
CMS) for marketing is now
100 percent compliant
with Adobe ColdFusion 8,
which means it can take
full advantage of all the
features and functional
benefits of the new,
soon-to-be-released
ColdFusion 8 server
platform. The ... Jul. 2, 2007 07:45 AM Reads: 10,319 | SugarCRM Available to
Ubuntu Users By CRM News Desk Canonical Ltd, the
commercial sponsor of
Ubuntu, today announced
the availability of Sugar
Open Source for users of
Ubuntu 6.06 LTS edition
(Long Term Support). The
simplified deployment
process and ease-of-use
of Ubuntu, combined with
SugarCRM's feature-rich
bus... Jun. 2, 2007 09:45 PM Reads: 20,647 | Open Source SplendidCRM
Integrates .Net 2.0
Technology By CRM News Desk 'We're the ideal platform
for developing a back-end
system,' said Paul Rony,
president of SplendidCRM.
'We're using the best
tools and the best
technologies to create
the fastest system, and
of course our free
runtime and free hosting
license makes us the most
cos... Apr. 30, 2007 12:45 PM Reads: 8,854 Replies: 1 | SugarCRM Opens New Office
in Atlanta and Names
David Gearhart Regional
Vice President of
Corporate Sales By CRM News Desk SugarCRM Inc., the
world's leading provider
of commercial open source
customer relationship
management (CRM)
software, today announced
the opening of its new
southeast office in
Atlanta, GA. Based on
growing customer and
community demand in the
southeast of the Un... Apr. 9, 2007 03:15 PM Reads: 11,046 | Etelos Announces
CRMforGoogle By CRM News Desk CRMforGoogle gives a
business, large or small,
the ability to
communicate with clients,
prospects and partners
effectively and easily.
The Application is
feature rich, giving
users the ability to
automate client follow
up, manage tasks, share
schedules and manage ... Apr. 4, 2007 07:45 PM Reads: 16,528 | SplendidCRM Offers
Open-Source CRM Solution
To Enterprise System
Integrators By CRM News Desk  SplendidCRM Software
announced it is making
its flagship platform
available to enterprise
software system
integrators under a
highly affordable
licensing arrangement.
The plan computes fees
based only on those
persons using and/or
developing the
application at t... Mar. 17, 2007 01:45 PM Reads: 14,097 Replies: 1 | SplendidCRM Launches
SplendidCRM 1.1 For SUSE
Linux By CRM News Desk SplendidCRM Software
announced the release of
SplendidCRM 1.2 for
Microsoft Windows Server
2003 and SplendidCRM 1.1
for Novell SUSE Linux
Enterprise Server 10.
With these two new
releases, SplendidCRM has
created the ideal
cross-platform CRM for
companies that wis... Feb. 28, 2007 12:30 PM Reads: 12,453 Replies: 1 | Co-Developer of the
Sforce AJAX Toolkit
Launches On-Demand Media
CRM Solution for
AppExchange By CRM News Desk Bluewolf and
salesforce.com have
announced the
availability of MediaTrak
for salesforce.com's
AppExchange. Bluewolf's
MediaTrak allows media
and entertainment
organizations to
instantly deploy a
customized version of
Salesforce to manage
complex relationships an... Jan. 17, 2007 09:45 AM Reads: 7,426 Replies: 2 | WBPSystems Offers Free
AJAX CRM Software By CRM News Desk WBP SYSTEMS is giving
away an AJAX based CRM
for a few months. It
includes features like
messages, contact
management, calendars and
it uses AJAX for most of
its functions. It also
has RSS, iCal and a bunch
of other buzz words
integrated into it Dec. 22, 2006 05:00 AM Reads: 9,500 Replies: 1 | Scalix and SugarCRM
Integrate Messaging and
CRM By CRM News Desk Scalix Corporation and
SugarCRM today announced
that their mutual
customers can now
integrate their
Linux-based messaging
from Scalix with their
customer relationship
management (CRM) system
from SugarCRM, using
multiple versions of
Microsoft Outlook, for a
ful... Dec. 20, 2006 08:45 PM Reads: 15,421 | SugarCRM Integration with
Scalix's Award-Winning
AJAX Web Client to be
Available Soon By CRM News Desk Scalix Corporation and
SugarCRM have announced
that their mutual
customers can now
integrate their
Linux-based messaging
from Scalix with their
customer relationship
management (CRM) system
from SugarCRM, using
multiple versions of
Microsoft Outlook, for a
fully... Dec. 19, 2006 02:00 AM Reads: 7,146 Replies: 2 | SugarCRM Gives Customers
More Control Over
Application Performance
Through the Use of AJAX By CRM News Desk SugarCRM Inc. announced
that it has reached more
than 1,000 paying
customers since the first
edition of its commercial
open source customer
relationship (CRM)
software was released in
September 2004. In
addition, Sugar Open
Source has been
downloaded over 1,000,00... Dec. 19, 2006 01:00 AM Reads: 6,361 Replies: 3 | J2EE-Based CRM Platform
for the Manufacturing
Sector From Commence By CRM News Desk Commence CRM On-Demand is
a web-based CRM solution
that enables businesses
to manage customer
relationships in an
organized and efficient
manner. Commence recently
announced the launch of
its CRM platform for the
Manufacturing Sector. An
intuitive set of ready to
... Dec. 8, 2006 12:00 AM Reads: 11,298 Replies: 1 | Teldori, Indosoft And
eCRM Join Major Open
Source Telephony
Customers To Standardize
On Sangoma Hardware By CRM News Desk Sangoma Technologies
announced that Teldori
Telecommunications of
Memphis, TN, Indosoft of
Fredericton NB, and eCRM
of Halifax, NS have
joined a growing list of
Open Source Telephony
business leaders to
standardize on Sangoma
PCI and PCI-Express
hardware to suppor... Dec. 5, 2006 12:00 AM Reads: 7,668 Replies: 2 | vtiger Upgrades its
Enterprise-Class Open
Source CRM Solution With
New Features By CRM News Desk vtiger, provider of
enterprise-ready open
source CRM solutions, has
announced the release of
vtiger CRM 5.0. vtiger
business model helps
small and medium
businesses that need an
alternate to expensive
CRM solutions available
in the market. vtiger has
been download... Nov. 29, 2006 11:00 PM Reads: 8,059 | Open Source CRM Provider
SugarCRM Unveils Sugar
FastStack By CRM News Desk SugarCRM provider of
commercial open source
customer relationship
management (CRM)
software, announced the
availability of Sugar
FastStack, a software
support and delivery
service that provides a
fast and simple way to
install a complete open
source software solut... Nov. 16, 2006 07:00 AM Reads: 11,278 Replies: 1 | J2EE-Based CRM On-Demand
From Commence By CRM News Desk Commence CRM On-Demand
provides breakthrough
technology for
Manufacturers and
distributors with greater
functionality and
flexibility than
traditional application
service offerings. Using
the industrial strength
JAVA (J2EE) platform,
Commence CRM On-Demand
offer... Nov. 14, 2006 05:00 AM Reads: 7,142 | Open Source CRM Provider
SugarCRM Joins
Microsoft's Interop
Vendor Alliance By CRM News Desk SugarCRM, provider of
commercial open source
customer relationship
management (CRM)
software, announced its
membership in the Interop
Vendor Alliance with
Microsoft. The Alliance
was established to
connect people, data and
diverse systems through
better interopera... Nov. 14, 2006 05:00 AM Reads: 7,188 Replies: 1 | vtiger Upgrades its
Enterprise-class Open
Source CRM Solution With
New Features By CRM News Desk vtiger, provider of
enterprise-ready open
source CRM solution,
announced the release of
vtiger CRM 5.0. vtiger
business model helps
small and medium
businesses that need an
alternate to expensive
CRM solutions available
in the market. vtiger has
been downloaded cl... Nov. 9, 2006 03:00 PM Reads: 5,922 Replies: 1 | La Leche Selects Kintera
Social CRM System For
Member And Donor
Management By CRM News Desk Kintera and ooTao have
signed an agreement to
jointly integrate La
Leche League
International's open
source authentication and
data sharing standards
with Kintera's social CRM
platform, Kintera Sphere,
enabling data to be
shared between Kintera
Sphere and other sy... Nov. 9, 2006 02:00 AM Reads: 7,119 Replies: 1 | vtiger Upgrades its
Enterprise-class Open
Source CRM Solution With
New Features By CRM News Desk vtiger, provider of
enterprise-ready open
source CRM solution, has
announced the release of
vtiger CRM 5.0. vtiger
business model helps
small and medium
businesses that need an
alternate to expensive
CRM solutions available
in the market.vtiger has
been downloaded... Nov. 8, 2006 12:00 AM Reads: 6,674 | vtiger Upgrades Its Open
Source CRM Solution With
New Features By CRM News Desk vtiger, provider of
enterprise-ready open
source CRM solution,
announced the release of
vtiger CRM 5.0. vtiger
business model helps
small and medium
businesses that need an
alternate to expensive
CRM solutions available
in the market. vtiger has
been downloaded cl... Nov. 7, 2006 11:00 PM Reads: 8,847 Replies: 2 | Queplix Converts Legacy
Vantive CRM Systems To
Open Source Platform By CRM News Desk Queplix, provider of
commercial open source
software for Customer
Care, announced that
Vantive CRM users can
take advantage of its CRM
Resuscitation Program to
easily transition their
legacy CRM installations
to a flexible, open
source, web-based
platform -- witho... Nov. 1, 2006 11:00 AM Reads: 7,976 Replies: 1 | Queplix Converts Legacy
Vantive CRM Systems to a
Flexible, Open Source
Platform By CRM News Desk Queplix
(http://www.queplix.com),
a leading provider of
commercial open source
software for Customer
Care, has announced that
Vantive CRM users can
take advantage of its CRM
Resuscitation Program to
easily transition their
legacy CRM installations
to a flexible, o... Nov. 1, 2006 06:00 AM Reads: 9,217 Replies: 2 | Swisscom Mobile Selects
Sun to Power One of the
Largest Siebel Retail CRM
Implementations By CRM News Desk Sun Microsystems Inc. has
announced that leading
Swiss telecommunications
carrier Swisscom Mobile
has selected Sun Fire
T2000 servers running the
Solari 10 Operating
System (OS) and the Sun
Java Identity Management
Suite to enable its 1145
retail stores to connect
... Oct. 25, 2006 01:00 AM Reads: 8,145 | .NET News: Microsoft
Announces Start of its
First Microsoft Dynamics
CRM Summit By CRM News Desk Microsoft has announced
the start of its first
Microsoft Dynamics CRM
North American Customer
Summit today in San
Diego. Satya Nadella,
corporate vice president
and leader of the
Microsoft Business
Solutions division,
delivered the opening
keynote and outlined
M... Oct. 18, 2006 07:00 AM Reads: 8,439 |
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