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From the Blogosphere

Bluenose empowers SaaS businesses to proactively manage and engage their customers through our insight-driven toolkit and built-in play books. We rely on big data analytics and trended analyses to forecast where a customer relationship is going.
With Method:CRM, QuickBooks users can keep their customer follow-ups and history all in one place. Many small businesses keep their customer notes, contact information and “to-dos” in a variety of “systems”. Because these systems don’t talk to one another, this information often fall...
Sales is an amazing profession. You are able to match the needs of your customers to the goals of your organization. You are a connector, a problem solver, someone people can trust when they need most. As a sales person, someone who is actively engaged in helping people get what the...
Successful teams are what makes organizations succeed. It could be a project team, a sales team, a marketing team, or a myriad of other types of teams. The point is, if your organization has teams that are successful, result oriented, and cohesive, you are on the way to success. A chal...
Surely you know the parable. One guy builds his house on rock. It's tough, it's expensive, but the house is secure and it lasts. The other guy constructs his home on sand. Easy, cheap ... but then it slides into the ocean. Everything's lost. A story to encourage children to work hard?...
A company's blog is often an integral part of its marketing strategy, but running it can be a fairly complex undertaking. It takes a keen knowledge of Internet traffic and marketing tactics for a blog to be successful and help establish the company as a credible resource within your ni...
Engagor and Winvale have teamed up to offer social media services to government agencies at the federal, state and local levels. Winvale will make Engagor's customer engagement platform available to agencies on a General Services Administration information technology contract vehicle,...
Since publishing my two free ebooks Cracking the LinkedIn Sales Code and LinkedIn Sales Secrets Revealed, I get asked tons of question about how to use LinkedIn best. One of the most contentious issues relates to the use of InMail. Numerous people have written to tell me it's a total ...
Customers are the biggest assets of a business and it is very important to use these assets to the maximum extent possible and get benefit out of them. As a result, a customer database is an integral part of any customer relationship management system. Customer relationship management...
It is nigh impossible to try to limit the purpose of CRM to only one answer. CRM has several purposes and this would depend on the nature of the business which is installing it. The intentions of the owner of the business interested in this system should also be factored in when coming...
In my research on companies that are transforming themselves by adopting an integrated SMAC (social, mobile, analytics and cloud) strategy, I came across a recent blog article by the CIO of Woolworths Limited, Dan Beecham. I will share some excerpts from it here. Woolworths is an Aus...
This article is a summary of a seminar I attended on the key to an engaging presentation. Following up on my prior article, how to deliver effective demos, here are some guidelines how to deliver effective presentations. This is a summary of an excellent seminar I attended, given by T...
File System Alignment for SSDs

There are many techniques and methods that can be used to tune an IT system to improve overall system performance.  SSD caching is widely being used as a low cost, easy to implement method to quickly increase performance with little or no impact ...

In this article of the Performance Tuning Windows 2012 series we’ll focus on the Networking Subsystem. We’ll approach the various optimization guidelines by layer, starting with the hardware and drivers. We’ll also cover NDIS, the protocol stack, and user mode applications. Let’s star...
Gartner has been predicting for last five years that cloud computing will have a transformational impact in next 2 to 5 year! So, it is a good time to step back and ask ourselves… I think the answer cannot be given in simple black-and-white term like “Yes” or “No”. Like the answer to ...
Last week Imation, the company that is known for making CDs, DVDs, magnetic tape and in the past floppy disk (diskettes) bought Nexsan, a company known for the SATA and SAS storage products. Imation is also (or should be) owns the TDK and Memorex names (remember is it real or is it ...
Businesses live and die by their ability to sell. Despite common belief, the key to successful selling in the cloud doesn't rely on the technology infrastructure behind the scenes -- the real key is in billing. In essence, a cloud solution is an agreement between the vendor and the us...
If Homer only knew back in 1994 that smartphone mobile apps would someday start to creep into precious TV viewing time, he probably would have written, ‘No Smartphone and No Specialty Beer Make Homer Go Crazy,’ in the Simpson’s classic Treehouse of Horror V. It’s no surprise that time...
Why did Instagram modify its Terms of Use policy? The new policy says: …to help us deliver interesting paid or sponsored content or promotions, you agree that a business or other entity may pay us to display your username, likeness, photos (along with any associated metadata), and/or ...
Cloud computing isn’t just re-inventing technology, it will also drive evolution of the business practices that the technology is used for. For example CRM: Customer Relationship Management. This is a science that started as simple contact management apps, like ACT!, through Goldmine...
When small business owners think of software, they think of email, file management, and…. CRM. Shorthand for “Contact Relationship Management,” CRMs help businesses organize their customers, leads and sales. Important stuff. Unfortunately, choosing a CRM isn’t easy. The Google Apps ma...
Despite widespread concerns about cloud data security and control, there’s been a lot of recent news on the healthcare industry’s steady, but cautious foray into cloud computing. In early July, research firm MarketsandMarkets issued a report stating that the healthcare cloud computing ...
The Enterprise software industry has grown up around the standard three tier-architecture for web applications, which pioneered circa 1995. This architecture is ideal for web browsers, which have become the universal client of the Enterprise. With the introduction of Enterprise mobile...
Next week is Interop and we are gearing up for a great week in Vegas. They expect anywhere from 10,000 to 13,000 attendees and you can find F5 in Booth 2137. Don’t worry, I’ll be doing my usual round of videos including the now standard, how to find F5. Check out the F5News blog F5...
Originally posted at www.kellerfay.com When people consume media together, either in-home or out-of-home, does it help or hurt advertising effectiveness? The argument that it hurts the advertiser is the “distraction” model, which argues that the presence of other people distracts peopl...
The main objective of our projects like the Drummond Report and Cloud analysis, is to focus on the relationship between the technology and the desired outcomes in terms of business transformation. The Drummond Report is another political exercise focused on the growing public sector d...
This is the third blog post in a series of blog posts about open source Content Management Systems (CMS). You can find the first two parts here (Part 1) and here (Part 2) . In the last article in this series we covered Xoops, Seotoaster, e107, Concrete5, and Typo3, five leading Conten...
It is difficult to ignore Herman Cain’s charisma. Everyone I have spoken to seems to find the Republican presidential candidate likeable. The former Godfather’s Pizza CEO certainly comes across as someone who knows a lot more than how to sell pizza. In last night’s debate in New Ham...
I saw this morning that CNBC had a slideshow on Jobs People Hate. Marketing was mentioned as no. 10, indirectly mentioned as Product Management at no. 3 and coming in at no. 2 was Director of Sales and Marketing. The reasons they are listed? Lack of direction and an absence of oppor...
After working on it for over a year now, I'm happy to say that Buyer Steps is now available to be purchased at Amazon. I have already spoken to a few CEOs about what's in the book and the messages clearly resonate on what their biggest concerns are in regard to marketing and sales. Bu...
The real value of video, photo, and textual records of an event may be in the raw form it is recorded. While we expect a news media source, whether a newspaper, magazine, or television news program to provide a factual report on an event, it is not a guarantee. Any person who has tra...
As the latest research, surveys and reports about content marketing begin surfacing, I'm wondering if B2B marketers are really embracing change or if they're stuck in the past? Time and again, I see lead generation as a top priority goal while lead nurturing comes in at the bottom of ...
Nobody can foresee events such as natural disasters. They happen, are often tragic, and history records the event as a snapshot in time. Sometimes that history is based on well-documented photos, videos, and personal observations, and sometimes it is recorded as reality determined by p...
There are many advantages to using Issue Tracking software over an Excel spreadsheet. For one, issue tracking software makes collaboration easy. Users do not have to worry about having the latest information or spreadsheets- the latest information is available to all users. You can al...
Imagine yourself as the captain of a row-boat. You plot the right navigation course, check for the weather and plan for all that can be planned. Then you keep all your staff rowing in sync, encouraging and guiding them around every turn, always focused on reaching the target destinatio...
This is actually pretty cool: a timeline history of CRM, from Software Advice.  From the early days of the PC: To our much heralded (hyped?) social web 2.0 future: It's fun to trace the history of technology and Customer Relationship Management applications: If you’ve used ACT! or G...
This story goes back two years from now. When one of our faculty member went to Vancouver Island University with the students for the PDD program.When they came back my fellow colleague gave me the name of this software and told me that entire university runs on this software.I thought...
Come one, come all! Are you tired of using your own money for those big holiday purchases? Are you wary of entering your own personal & financial information to get that special gift? Would you rather spend a stress-free holiday season impersonating various folks? Just in time for ...
We recently wrapped a client project that involved us delivering a complete marketing evaluation and recommendation, covering areas such as overall marketing strategy, user experience, customer acquisition tactics and consumer messaging. The project required extensive competitor resear...
For the past 18 months the hype has suggested that Cloud Computing will be the next game changer. But will it? Or are we simply witnessing the next major land grab by a few technology giants on a perceived new market segment? A plethora of recent surveys has shown that whilst organi...


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