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rlebherz wrote: Alf, Interesting article. I think the Cloud services and cloud infrastructure lines are a bit blurred, but I agree with most of what you are saying. Dont underestimate the SLA's role in accountability. For companies that have dynamic requirements and no down time can be afforded, make sure you have very tight SLAs. For example, OpSource provides a 100% SLA in the cloud and 100%SLA around production application environments. Now 100% is ideally perfect, it comes down to accountability, yo...
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Inktel Direct Appoints Joel Steigelfest to Chief Information Officer

MIAMI, FL -- (Marketwire) -- 06/24/09 -- Joel Steigelfest has been named Chief Information Officer of Inktel Direct, business process outsourcer specializing in marketing and governmental services. In his role as CIO, Mr. Steigelfest, a seasoned information technology executive with more than two decades of experience working at some of America's leading corporations, will manage the firm's IT department and lead its next generation technology development.

"Joel brings to Inktel an incredible amount of experience in developing advanced information solutions," said Ricky Arriola, president and CEO of Inktel Direct. "His deep understanding of information management and internal IT systems and operations will play an instrumental role in the continued success and growth of our business and will help us deliver new technologies and advancements to our customers."

Prior to joining Inktel Direct, Steigelfest served as vice president and chief technology officer for Spherion, a Fortune 1000, publicly-traded (NYSE) company specializing in global staffing and recruiting services. At Spherion, he was credited with reducing its overall information systems cost structure while upgrading to a high-performance production environment and delivering application and business intelligence solutions. Mr. Steigelfest has also held IT management and executive-level positions at Sweet Paper Sales, IBM, Ryder and Kemper Insurance.

Mr. Steigelfest holds a Bachelor of Science degree in computer science and mathematics from Tulane University School of Engineering and an M.B.A from the University of Miami.

About Inktel Direct

Inktel Direct is a leading business process outsourcer specializing in marketing and governmental services. As one of the top outsourcers in the United States, Inktel Direct provides Fulfillment, Contact Center, Direct Mail/Lettershop, E-commerce and Graphic Design solutions to several Fortune 500 companies, federal/state/local government agencies, not-for-profit agencies and leading organizations. The rapidly growing organization has received multiple awards and recognition including the Best Place to Work in South Florida for two years in a row. Inktel Direct is headquartered in Miami, FL with additional operations in Chicago and Ft. Lauderdale. Company news and background information are available at http://www.inktel.com or call 305-523-1100.

Inktel Direct, and the Inktel Direct logo are trademarks of Inktel Direct Corporation. All other trademarks are property of their respective owners.

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Beatriz Alemar
Inktel Direct Corp.
(305) 523-1112
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