From the Wires
RSA Signs Innovation Symbility Solution in the UK
By: Marketwired .
Jul. 23, 2009 08:01 AM
TORONTO, ONTARIO -- (Marketwire) -- 07/23/09 -- Symbility Solutions, a wholly-owned subsidiary of Automated Benefits Corp. (TSX VENTURE: AUT), and its UK partner the Innovation Group (LSE: TIG.L) are pleased to announce the adoption of Innovation Symbility, a mobile and desktop claims triage and scoping tool, by RSA Insurance Group plc (RSA) for use throughout the United Kingdom.
RSA sought a solution to integrate their operations, improve customer satisfaction and increase efficiencies across their UK organization. Innovation Symbility will enable this by providing a technological platform for RSA to create estimates from the desktop or in the field, triage claims or employ predictive assignments. The elements of this claims estimation and triage suite will aid RSA in streamlining their claims process to increase both productivity and profitability.
"We are thrilled that a company the stature of RSA has selected Innovation Symbility for use throughout the United Kingdom," states James Swayze, president and CEO of Symbility Solutions Inc. "We are confident that the combination of Symbility technology and Innovation Group market expertise will set a new standard for claims management in the UK with RSA taking a leadership position."
"We believe that this solution provides the best combination of mobile and desktop claims management enabling all parties to a claim to work optimally," states Steven Maddock, UK Technical Claims Director of RSA Insurance Group plc. "This innovation will enable us to answer our customers' needs quicker, more efficiently and at a better cost. We will drive quality into all elements of our operation, reduce our costs and improve our overall customers' claims experience."
About Symbility Solutions
Symbility Solutions, based in Toronto, Ontario, automates property insurance claims through its two complementary components. Its award-winning mobile claims solution is an estimating tool that increases speed, efficiency and accuracy by allowing on-site claims processing. Symbility.NET is the collaborative workflow management tool that gives every claim participant real-time access to the claims they are working on. The Symbility solution gives users the mobility, speed and control they need to effectively and quickly move onto their next claim.
For more information on Symbility Solutions, visit www.symbilitysolutions.com or call 1.866.SYMBILITY.
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