Comments
bruce.armstrong wrote: Somebody just said it better than I did, and with more chops to say it: Open Letter to Mark Zuckerberg, Sheryl Sandberg & Facebook Mobile
Cloud Expo on Google News

SYS-CON.TV
Cloud Expo & Virtualization 2009 East
PLATINUM SPONSORS:
IBM
Smarter Business Solutions Through Dynamic Infrastructure
IBM
Smarter Insights: How the CIO Becomes a Hero Again
Microsoft
Windows Azure
GOLD SPONSORS:
Appsense
Why VDI?
CA
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
ExactTarget
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun
Sun's Incubation Platform: Helping Startups Serve the Enterprise
POWER PANELS:
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
Sybase 365 Survey: Consumers to Put Money Where Their Mobile Devices Are
Pre-holiday peek at user behavior points to inflection point in awareness, leading to transactions

New momentum can be seen in the latest usage trends highlighted by the survey, according to Beard. According to the survey, 22% of respondents are already using their mobile devices to conduct research or compare prices when shopping. Seventeen percent of respondents have used their mobile devices for banking-related purposes, while 14% have accepted coupons or alerts on deals. 

Conditions are ripe for the mobile economy to play a bigger role than ever this holiday season, according to a national survey conducted by Sybase 365, a subsidiary of Sybase, Inc., the global leader in mobile messaging and mobile commerce services.

The survey of 1,000 consumers found that one out of three respondents who are willing and able to do so with their current devices would purchase goods or services this holiday season using their device if they were presented with mobile-based incentives.  

"These responses are compelling and underscore how far we've come on the road to widespread adoption of mobile commerce," said Marty Beard, President of Sybase 365.  "The latest data clearly suggests that we're transitioning from awareness building to the next phase - enabling customer transactions."

When asked whether mobile-based incentives (coupons or discount offers, text or email alerts, gift cards) would entice them to make a purchase on their mobile device, 32% of respondents said these incentives would. The remaining 68% of respondents to the question either stated they would not make a mobile purchase or that they can't do so on their current devices.

Asked to choose their preferred means of making a purchase on their mobile device during this coming holiday season, more than a third of consumers (34%) said they would prefer to use a secure web page on their phones. Slightly fewer (31%) said they would use a recognized payment provider, such as PayPal.

Another important contributor to mobile commerce adoption could be SMS, based on the survey. "Some 70% of mobile users in the survey have used their mobile device for text messaging, which is a natural channel for delivering marketing and advertising vehicles," Beard added. "It's clear that consumers are using their mobile devices at various points of the purchase cycle. Channels such as SMS are providing the vehicle for building loyalty which can only hasten the adoption of true mCommerce services," says Beard.  "The training wheels are ready to be removed."

One illustration of how retailers are putting solutions to work today to engage, build loyalty and strengthen customer relationships, according to Beard, is a recent implementation involving SMS text alerts for Rite Aid, one of the United States' leading drugstore chains. 

The new service, available on an "opt-in" basis to all Rite Aid patients and customers nationwide regardless of their mobile network, provides SMS notifications when their prescriptions are ready to be collected, as well as refill and will-call reminders and other status changes. Patients now have the option to receive such messages by text, as well as email or automated phone call - whether they ordered their prescriptions in one of Rite Aid's more than 4,700 stores or online at www.MyRiteAid.com.

About Salvatore Genovese
Salvatore Genovese is a Cloud Computing consultant and an i-technology blogger based in Rome, Italy. He occasionally blogs about SOA, start-ups, mergers and acquisitions, open source and bleeding-edge technologies, companies, and personalities. Sal can be reached at hamilton(at)sys-con.com.

In order to post a comment you need to be registered and logged in.

Register | Sign-in

Reader Feedback: Page 1 of 1

Latest Cloud Developer Stories
In his session at the 10th International Cloud Expo, Marvin Wheeler, Open Data Center Alliance Chairman, will discuss the success the organization has had in charting the requirements for broad-scale enterprise adoption of the cloud and how 2012 is forecast to be the tipping poin...
With Cloud Expo 2012 New York (10th Cloud Expo) now just under three weeks away, what better time to introduce you in greater detail to the distinguished individuals in our incredible Speaker Faculty for the technical and strategy sessions at the conference...
“We are embarking on a critical journey where identity information becomes the key asset of the digital age,” declared Andy Land, Vice President of Marketing at UnboundID, in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. Land noted that “Facebook and Google m...
In this CTO Power Panel at the 10th International Cloud Expo, moderated by Cloud Expo Conference Chair Jeremy Geelan, industry-leading CTOs & VPs of Technology will discuss such topics as: Which do you think is the most important cloud computing standard still to tackle? Who ...
The move to cloud-based applications has undeniably delivered tremendous benefits. However, the associated distribution creates various challenges from the quality perspective: End-to-end tests need to pass through multiple dependent systems, which are commonly unavailable, evo...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021

SYS-CON Featured Whitepapers
ADS BY GOOGLE

Breaking Cloud Computing News
Researchers from A*STAR's Institute of Materials Research and Engineering (IMRE) and their commercia...