"We're standing witness to a CRM revolution," said Alex Dayon, executive vice president of CRM, salesforce.com. "Cloud 2 unleashes the true potential of CRM by transforming every aspect of the customer interaction. Salesforce CRM is the only customer relationship management app built for Cloud 2 and liberates enterprises from the cost and complexity of software so they can realize tremendous success."

Salesforce.com, the enterprise cloud computing company, on Monday announced enterprises around the world are choosing Salesforce CRM over Microsoft Dynamics CRM. Companies like Comcast-Spectacor, JVL Corporation, and Milestone Systems are selecting the industry provider Salesforce CRM to accelerate business growth using social, mobile and real-time customer relationship management.

"Comcast-Spectacor's services touch millions of fans across the U.S. so we need more than a pretty interface to Outlook to run our business," said Mark DiMaurizio, vice president of technology solutions, Comcast-Spectacor. "With Salesforce CRM, not only do we have current world class CRM functionality, but we know going forward with salesforce.com strategic vision, we will always be enabled with the tools and functionality therefore allowing our resources to focus on maximizing profitability through our sales, service and marketing activities."

"With so many diverse divisions under the JVL Corporation umbrella, an out of the box software solution was not going to work for us," said Peter Guterres, CEO, JVL Corporation. "We chose Salesforce CRM because we needed an app that had the capability and openness for large-scale customization and modification. Microsoft CRM wasn't able to compete on those terms or provide the open integration strategy especially."

"The security industry is rapidly growing and Milestone Systems is at the forefront of this expansion," said Peter Grandt, manager of sales and marketing systems, Milestone Systems. "We chose Salesforce CRM because we needed a modern application that would enable us to quickly respond to the market opportunities. With Salesforce CRM, we were able to preserve our business processes and invest the resources in fueling our growth globally."

Enterprises Embrace Proven Path to Success in the Cloud with Salesforce CRM

As enterprises increasingly choose the cloud to run their business, many legacy software vendors, like Microsoft, have resorted to marketing themselves with the cloud mantra. An increasing number of progressive companies recognize that cloud cover for what it is and are choosing the innovative breakthroughs of Sales Cloud, Service Cloud and Chatter and the proven advantages of the Force.com enterprise cloud computing platform over products offered by Microsoft.

Salesforce CRM is the only CRM app built for Cloud 2, the next generation of cloud computing that is social, mobile, and real-time. Unlike legacy CRM systems that function as passive warehouses of data, Salesforce CRM with Chatter delivers better customer insight - to improve win rates, bolster customer service, and increase revenue. With Chatter Mobile, every Salesforce CRM user is empowered with social, real-time collaboration on the go whether they are using an iPad, iPhone or BlackBerry device. And with Jigsaw, companies can now automatically cleanse existing data, convert incomplete contacts into fresh leads, and identify duplicate and obsolete data.

Salesforce.com offers the fastest path to customer success with cloud computing. As of October 31, 2010, salesforce.com manages customer information for approximately 87,200 customers including Allianz Commercial, Dell, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.