A provider of mission critical contact center and enterprise IP communications, Aastra Intecom, has announced the formal launch of its contact center hosting service featuring its Centergy Virtual Contact Center solution.

In addition to selling the solution outright to major enterprises and carriers, Aastra Intecom has formally entered the hosting market to satisfy the need for contact center technology on demand among small to medium sized companies, as well as major corporations.

Hugh Scholaert, President of Aastra Intecom, explained, ''It's no surprise we would get into hosting ourselves. As Intecom, we've been  in the highly-distributed communications infrastructure for nearly 30 years. IP Contact Center functionality is best deployed virtually, so hosting makes natural sense for the customer, whether large or small, and there's no platform as reliable or scalable as ours available commercially.

"While we intend to market and sell this technology directly to carriers and other service providers, we will now maintain an operational role with our own direct customers obtaining first hand market expectations in product evolution and service level requirements.''