“Over the past few years, we have witnessed an increase in demand for our shipping services. This increased interest has placed additional pressure on our business helping us realize that we needed to revamp and invest in our internal technology infrastructure to position our business for future growth,” said Mr. Ma Tao, Deputy General Manager, Information Technology, Coscon. “To do this, we reviewed and tested a number of technology solutions from a variety of vendors and we found IBM’s SOA approach to the solution offered the most comprehensive approach to meet our needs both now and in the future.”

Since deploying IBM’s SOA solution, Coscon has witnessed a dramatic increase in internal efficiency and has achieved higher levels of customer satisfaction. The company can now respond more quickly to the changing regulations set by foreign ports. In addition, it has reduced the time its takes to configure and modify its IT system from two to three months to just two to three days. This time savings and greater development efficiency has resulted in higher customer satisfaction levels and has offered sizable cost savings.

"IBM is committed to helping businesses across the world realize the benefits of business process management by leveraging their existing application assets,” said Ernest Lee, Executive, IBM Software Group. “IBM has helped more than 1,000 companies deploy SOA solutions giving them greater flexibility and responsiveness to the market."