Embracing Device Diversity
Setting enterprise mobility priorities
By: Troy Fulton
Oct. 25, 2011 01:28 PM
One of the many questions I get from businesses grappling with managing mobile devices and keeping mobile expenses under control is: "@here do I start?" An effective enterprise mobility strategy is multifaceted, and for a business to be successful it must take into consideration a variety of drivers and factors. Regardless of a business' size, budget or IT resources, a first step in the critical path to achieving enterprise mobility stability is embracing device diversity. It impacts everything from actual device management to cost management for those devices.
To become fully accepting of device diversity, and on the road to an effective enterprise mobility strategy, here are three top considerations:
Device Diversity Is Your New Normal
It is understandable, and rational, to prevent devices from accessing your networks and applications until you have a plan in place. The problem is that rapid device adoption is highly emotional for end users and they are very motivated to use whatever tools they deem necessary to maintain high productivity in their jobs.
For most enterprise customers, a mobility management strategy that delivers a wide range of device support combined with an MDM platform that controls those devices based on how you operate your business - as opposed to one-device-at-a-time due diligence with limited resources and time - is necessary.
Recognize the Evolution of Device Diversity
The sales volume of devices and new form factors (different screen sizes, device thinness, and capabilities) will continue due to increases in device SoC (System-on-a-Chip) processing power with lower power requirements and battery technology improvements, increasingly ubiquitious network access (cellular or WiFi over broadband) with greater connectivity speeds, and the continued steep growth of applications. These new mobile platforms are, and will continue to be, utilized to connect via social media platforms and to browse, select, and purchase local goods and services via both social media and search platforms.
This is just the beginning.
Employees are highly motivated to achieve their objectives with whatever tools they deem appropriate to generate success. They will find workarounds for devices that are not approved for corporate access.
Therefore, the organization that does not embrace device diversity will be waging an uphill battle.
Embracing Device Diversity Starts with Strong with MDM
Keep a broad perspective on what MDM actually entails. Don't think of it solely as a tactical function. Enterprise mobility management encompasses a significant range of activities including:
Whatever solution you choose to support device diversity, the key is maintaining a holistic view of what functions are needed to support it.
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