iPhone News Desk
Apple Gets in Dutch with Ozzie Regulator
The one 4G network in the country is reportedly part of the spectrum the iPad can’t reach but Apple is pushing to retain its 4G
By: Maureen O'Gara
Apr. 2, 2012 07:00 AM
Australia's Competition and Consumer Commission (ACCC) filed a legal complaint against Apple Wednesday charging it with misleading consumers in promoting its new iPad.
It said Apple suggests the iPad with Wifi+4G can connect to an Australian 4G mobile network with a SIM card when it can't.
The regulator wanted financial penalties, corrective advertising, refunds for the consumers affected and possibly an injunction.
The one 4G network in the country is reportedly part of the spectrum the iPad can't reach but Apple is pushing to retain its 4G branding.
Apple's lawyers told a preliminary hearing in Melbourne that Apple would refund the money of any consumer who felt misled and post a clarification on its web site and on retail sites.
The judge told it to display the disclaimer: "This product supports very fast cellular networks. It is not compatible with current Australian 4G LTE networks and Wi-Max networks." It's supposed to e-mail the clarification to customers.
Apple allegedly thought it was clear - and that the media made it clear - that when it said the dingus will work on what is globally accepted to be a 4G network that did not mean the network that Telstra defines as 4G.
The commission wants Apple to stop selling the product as iPad Wi-Fi + 4G. Apple rejected the idea of putting a sticker on the iPad's box.
There's going to be a hearing May 2. Apple said it would maintain that there are networks in Australia that are "properly described as 4G."
The Swedish Consumer Agency is also threatening to start an investigation into misleading labeling for the same reason.
Apple is also likely to have problems in Germany and the Middle East.
On its web site Apple says, "4G LTE is supported only on AT&T and Verizon networks in the US and on Bell, Rogers and Telus networks in Canada."
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