From the Wires
Wipro and University of Canberra Win ANZ-ISG Paragon Awards 2012 for ‘Best Service Provider Innovation Excellence’
By: Business Wire
May. 2, 2012 08:00 PM
Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE: WIT), and University of Canberra, a leading Australian University, have jointly won ‘Best Service Provider’ Innovation Excellence Award at the 2012 ANZ-ISG Paragon awards. This award recognizes Wipro’s innovative managed services delivery on a single platform covering IT Infrastructure, Business Process Outsourcing and Applications in a distributed global-delivery model, for the University of Canberra.
Wipro’s engagement with University of Canberra commenced in 2009 in the areas of IT infrastructure services support, applications services, IT service desk and process consultation, Business Process Outsourcing including finance, human resources and student administration. The key benefits derived by the University of Canberra (UC) out of this engagement include ensuring the use of standardized and streamlined best practices for administrative and admission process improvement, and increased responsiveness and flexibility during a time of great change in the Australian higher education sector. It has improved reporting capabilities and a substantial reduction in UC’s general and administrative service delivery costs.
Commenting on the award, Bruce Lines, Registrar, University of Canberra, said, "This award recognizes Wipro's commendable approach to innovation. Since the commencement of the engagement with the University of Canberra, we have been impressed by Wipro's ability to deliver value to the partnership through optimization of business processes, commitment to best practice methodologies and their ability to manage change."
"We are extremely pleased that Wipro has won the ‘Service Provider Innovation Excellence Award’ at the ISG Paragon Awards for our engagement with University of Canberra. This award again underlines the value that higher education institutes can derive from working with a strategic IT partner. Innovation is a culture we are driving within Wipro to achieve customer satisfaction and transformation. With help from University of Canberra, we have been able to demonstrate the value clients can achieve when both parties work as one team towards a common objective. We also thank ISG for giving the outsourcing industry this platform to showcase our potential," said Rajat Mathur, Chief Sales & Operations Officer, Asia Pacific & Japan, Wipro Technologies.
The Australia New Zealand (ANZ) Paragon Awards, awarded by Information Services Group (ISG) (NASDAQ: III), a leading technology insights, market intelligence and advisory services company, recognize leadership and best practices in sourcing and service management.
The ANZ Paragon Awards celebrate and promote organizations and relationships within the sourcing community that have demonstrated high performance leadership and best practices in the sourcing and service management fields.
“The Paragon Award winners demonstrate the great results that can be achieved by applying skilled technology sourcing solutions to business challenges,” said Tom McCormack, Partner, Australia/New Zealand, ISG. “We are delighted to recognize excellence within the sourcing industry through these annual awards.”
About Wipro Technologies
Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT), is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients to do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 131,000 employees and clients across 54 countries. For more information, please visit www.wipro.com.
About Information Services Group
Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 700 employees and operates in 21 countries. For additional information, visit www.isg-one.com.
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