AdventNet, a pioneer in cost-effective network management software, has announced the release of Zoho CRM, a cost-effective and easy to deploy web-based customer relationship management solution to help mid-sized businesses create an optimal CRM strategy for increasing business productivity.

Zoho CRM is a web-based Customer Relationship Management solution, which provides Sales force automation, Marketing automation, and Customer Support management for better managing customer relationships. In addition, Order management is also available for those businesses looking for an integrated customer facing and back-office solution.

New features of Zoho CRM allow you to: 
* Plan, execute, and track ROI of marketing activities using campaigns, mass emailings, and fully customizable reports
* Alert colleagues, managers, and executives in your organization, when a big project closes or is near completion
* Increase sales force productivity by intuitive sales pipeline analysis, competitor analysis, win-loss analysis, sales stage history, and sales forecasting analysis
* Easy to use and fully customizable user interface for setting up organization-wide CRM process (includes rename tabs, managing custom fields, modifying page layouts using drag & drop, and modify 360 degrees views)
* AJAX-based (web 2.0) user interface that enhances end-user experience with data updates with a few clicks
* Integrate sales and procurement processes with the products, price books, purchase orders, vendors, sales quotes, sales orders, and invoices functionality.
* Fully customizable reports & dashboards with more than 25 reports and intuitive Flash-based charts (including Bar, Stack, Pie and Funnel charts)
* Workflow management for automating some of the common daily sales, customer support, and inventory (stock) management activities
* Synchronize customer-specific contact information and email messages between Microsoft Outlook and Zoho CRM using Outlook Plug-in and add-on, this feature is available separately for Zoho CRM
*Track customer specific cases from various sources, such as website, email messages from MS Outlook, and phone
*Centrally manage the entire solutions (knowledge base) related to various products/services at easily accessible locations

"I discovered Zoho CRM after spending several weeks looking for an affordable, user-friendly, quality CRM program for my sales reps to access online from several locations. In my opinion, Zoho CRM blows its competition out of the water,” said Jamie Saari-Alvarez, President, Cobblestones Communications. “The software offers everything its competitors do for a price that is affordable for any business owner. I would highly recommend any business that does any type of sales activity to make Zoho CRM their online software of choice.”

“Zoho CRM is available in both On-demand and On-premise modes, hence customers can deploy the best solution for their IT infrastructure,” said Manikandan Vembu, Director - Product management at AdventNet. “First three users are free for both the options. In on-demand solution there is no data hostage, so customers can take their data at any point of time by using data export utilities without prior notice,” he added.