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![]() Industry News Desk Compuware Unveils Outage Analyzer
Outage Analyzer (beta) tracks cloud and third-party web service outages with instant notification of cause and impact
By: Liz McMillan
Oct. 11, 2012 10:00 AM
Compuware Corporation on Wednesday announced a new generation performance analytics solution that raises the intelligence of software-as-a-service (SaaS) application performance management (APM). Outage Analyzer provides real-time visualizations and alerts of outages in third-party web services that are mission critical to web, mobile and cloud applications around the globe. Compuware is providing this new service free of charge. Check out Outage Analyzer here. "Compuware's new Outage Analyzer service is a primary example of the emerging industry trend toward applying big data analytics technologies to help understand and resolve application performance and availability issues in near real-time," noted Tim Grieser, Program VP, Enterprise System Management Software at IDC. "Outage Analyzer's ability to analyze and visualize large masses of data, with automated anomaly detection, can help IT and business users better understand the sources and causes of outages in third-party web services." Utilizing cutting-edge big data technologies and a proprietary anomaly detection engine, Outage Analyzer correlates more than eight billion data points per day. This data is collected from the Compuware Gomez Performance Monitoring Network of more than 150,000 test locations and delivers information on specific outages including the scope, duration and probable cause of the event - all visualized in real-time. Cloud and third-party web services allow organizations to rapidly deliver a rich user experience, but also expose web and mobile sites to degraded performance-or even a total outage-should any of those components fail. Research shows that the typical website has more than ten separate hosts contributing to a single transaction, many of which come from third-party cloud services such as social media, ecommerce platforms, web analytics, ad servers and content delivery networks. Outage Analyzer addresses this complexity with the following capabilities:
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