Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
SYS-CON.TV
Cloud Expo & Virtualization 2009 East
PLATINUM SPONSORS:
IBM
Smarter Business Solutions Through Dynamic Infrastructure
IBM
Smarter Insights: How the CIO Becomes a Hero Again
Microsoft
Windows Azure
GOLD SPONSORS:
Appsense
Why VDI?
CA
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
ExactTarget
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun
Sun's Incubation Platform: Helping Startups Serve the Enterprise
POWER PANELS:
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
SOCAP International Draws Major Gathering of Top Brand Customer Care Executives to San Diego

ALEXANDRIA, Va., Nov. 5, 2012 /PRNewswire-USNewswire/ -- In a globally competitive marketplace, leading companies are turning to loyalty and customer relationship building to put the customer first and, as a result, to stand above the crowd.  SOCAP International, the Society of Consumer Affairs Professionals in Business, highlighted these critical themes at its 2012 Annual Conference, October 14-17, at the Hotel Del Coronado in San Diego, CA.

SOCAP works with Fortune/Forbes 1000 companies to transform their customer care operations, enabling member organizations to better define the state of practice and to strive for the state of the art.  The Annual Conference once again proved to be a premier networking and professional development event, drawing hundreds of customer care executives and business partners from leading companies across the country.

Matthew R. D'Uva, CAE, President and CEO of the organization, summed up the highly successful event this way:  "The SOCAP Annual Conference offered an unsurpassed opportunity for customer care executives from top brand name companies to identify and share best practices, to build lasting professional relationships and to gain the types of business insights that can turn their customer care operations into a more powerful strategic advantage.  The SOCAP conference helped even the most customer-centric companies reach the next level."

Focused on the theme "Connecting with Your Customers through Collaborative Relationships," the SOCAP conference featured keynote presentations from best-selling author and leadership expert Jackie Freiberg; technology and innovation authority Scott Klososky; champion athlete and author Kyle Maynard; and internationally-recognized graffiti artist, author and entrepreneur Erik Wahl.

Breakout sessions offered the latest in thinking and practice on a range of topics, including:

  • Building customer loyalty
  • Engaging customers through mobility and social media
  • Increasing customer satisfaction, quality and performance management
  • Creating a customer service culture

The SOCAP Annual Conference also featured the 2012 Automotive Summit, October 17-18, with a concentrated focus on customer care issues impacting the automotive industry.  High-Tech, High-Touch Customer Service author Micah Solomon led a post-conference workshop October 17 on building sustainable, profitable customer relationship programs.

A follow-up survey of attendees found 98 percent of respondents describing themselves as either "very satisfied" or "satisfied" with the event.

About SOCAP

Headquartered in Alexandria, Virginia and formed in 1973, SOCAP is composed of over 2,000 best-in-class customer care executives and professionals from over 100 brand name companies throughout the U.S. and Canada.  SOCAP is a member-driven organization committed to promoting customer care and engagement as competitive advantages.  SOCAP members include vice presidents, directors, and managers of customer care and consumer affairs as well as hundreds of business partners, individuals representing the solution provider community.  SOCAP member benefits include education and training, peer-to-peer networking, relationship building, partnership programs, conferences and seminars, news and information, research, and more.

Visit SOCAP on the web at www.socap.org.

For More Information:
Marjorie Bynum, VP, Education & Communications
marjorie@socap.org 
(703) 910-2473

SOURCE SOCAP International

About PR Newswire
Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Cloud Developer Stories
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the c...
15th Cloud Expo, which took place Nov. 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, expanded the conference content of @ThingsExpo, Big Data Expo, and DevOps Summit to include two developer events. IBM held a Bluemix Developer Playground on November 5 and...
"We help companies that are using a lot of Software as a Service. We help companies manage and gain visibility into what people are using inside the company and decide to secure them or use standards to lock down or to embrace the adoption of SaaS inside the company," explained S...
Some developers believe that monitoring is a function of the operations team. Some operations teams firmly believe that monitoring the systems they maintain is sufficient to run the business successfully. Most of them are wrong. The complexity of today's applications have gone fa...
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and proce...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021



SYS-CON Featured Whitepapers
ADS BY GOOGLE