From the Wires
Interactive Intelligence Launches e-Commerce Website
Nov. 19, 2012 11:05 AM
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications solutions, is launching an e-commerce
website that will give customers and resellers fast and easy access
to products that complement the vendor’s all-in-one IP communications
software suite.
The Interactive
Intelligence MarketPlace℠ features a collection of
third-party and internally developed products – from process automation
templates and packaged integrations, to custom reports and dashboards –
all designed to leverage the vendor’s contact center automation, unified
communications, and business process automation functionality. Products
offered will also include those targeting many vertical industries, such
as financial services, insurance, outsourcers/teleservices, debt
collection, and utilities.
“Interactive Intelligence MarketPlace℠ will ease
access to new capabilities for Interactive Intelligence customers, who
can now be more proactive in their search to customize and add value to
their solutions,” said Frost & Sullivan’s senior industry analyst for
unified communications and collaboration, Rob Arnold. “Interactive
Intelligence resellers and developer partners, likewise, benefit from
increased exposure of their products, and increased visibility among
other members of the vendor’s ecosystem."
“Unlike a lot of competitive ‘app stores,’ we designed the Interactive
Intelligence MarketPlace
so customers and resellers have direct, centralized access to
products instead of redirecting them to multiple third-party sites, thus
resulting in time-consuming searches,” said Interactive Intelligence
founder and CEO, Dr. Donald Brown. “Combined with our channel of more
than 350 resellers, our expansive worldwide developer network, and an
extensive consultant community, MarketPlace offers a fast and
easy way to maximize existing investments in our software.”
Products offered on the Interactive Intelligence MarketPlace℠
are ideal for Interactive Intelligence enterprise and contact
center customers of all sizes located worldwide. Resellers can also
access products for their Interactive Intelligence customers, as well as
post their own products for purchase. For more information about
qualifying to post products on the Interactive Intelligence
MarketPlace℠, visit: www.inin.com/marketplace.
Interactive Intelligence MarketPlace℠ is scheduled to
launch in December 2012. Products can be purchased via credit card or
purchase order.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider
of contact center automation, unified communications, and business
process automation software and services. The company’s unified IP
business communications solutions, which can be deployed on-premises or
via the cloud, are ideal for industries such as financial services,
insurance, outsourcers, collections, and utilities. Interactive
Intelligence was founded in 1994 and has more than 4,500 customers
worldwide. The company is among Forbes Magazine’s 2011 Best Small
Companies in America and Software Magazine’s 2012 Top 500 Global
Software and Service Providers. It employs more than 1,000 people and is
headquartered in Indianapolis, Indiana. The company has offices
throughout North America, Latin America, Europe, Middle East, Africa and
Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000
or info@inin.com; on the Net: www.inin.com.
This release may contain certain forward-looking statements that involve
a number of risks and uncertainties. Factors that could cause actual
results to differ materially are described in the company's SEC filings.
Interactive Intelligence is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other
trademarks mentioned in this document are the property of their
respective owners.
ININ-G
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