Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
SYS-CON.TV
Cloud Expo & Virtualization 2009 East
PLATINUM SPONSORS:
IBM
Smarter Business Solutions Through Dynamic Infrastructure
IBM
Smarter Insights: How the CIO Becomes a Hero Again
Microsoft
Windows Azure
GOLD SPONSORS:
Appsense
Why VDI?
CA
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
ExactTarget
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun
Sun's Incubation Platform: Helping Startups Serve the Enterprise
POWER PANELS:
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
APQC Releases Retail Process Classification Framework

APQC, the nonprofit leader in benchmarking and best practices research, has introduced a business process framework for the retail industry. Following the recent update of its cross-industry Process Classification FrameworkSM (PCF), the Retail PCF was developed by APQC in collaboration with Microsoft Corp. Enterprise Strategy Services group and APQC member companies. Microsoft Enterprise Strategy Services employs methodologies and frameworks that are built on extensive knowledge and experience working with customers in various industries around the world. The Retail PCF covers a wide variety of retail formats with a particular focus on omni-channel retailers and is intended to help retailers better understand processes across all customer channels. It may be downloaded at www.apqc.org/pcf.

“APQC is excited to provide retailers with the same benefits that other organizations have received from industry-specific process classification frameworks, such as benchmarking, process definition, and content management information,” said John Tesmer, senior program manager with APQC. “As we have already in many different industries, such as automotive, banking, consumer products and telecommunications and others, this framework will enable retailers to judge how they measure up to other retailers in an objective and standardized format.”

“The Retail PCF will enable the community to benchmark, improve its processes across the entire value chain and help retailers move forward in their quest to improve customer experiences, engage their employees and differentiate their brand,” said Tracy Issel, general manager, Worldwide Retail Sector, Microsoft Corp. “We are thrilled to work with the APQC to expand its industry coverage with our Retail Process Model.”

At its simplest level, APQC’s PCF is a list that organizations can take advantage of to define work processes comprehensively and without redundancies and to support benchmarking, manage content, and perform other important performance management activities. The PCF identifies 12 high-level functional categories and contains over 1,000 process elements that, when considered as a whole, represent the operations of an organization.

The PCF forms the foundation of the APQC Open Standards Benchmarking CollaborativeSM (OSBC) research (www.apqc.org/osbc). The OSBC program allows organizations to directly compare their performance - at no cost - against other organizations for the detailed processes described in the PCF. In addition the PCF enables organizations to understand their inner workings from a more customer-focused horizontal process viewpoint rather than a vertical functional viewpoint.

The following Operating Process categories are covered in the initial Retail PCF—Category 2.0 (Develop and Manage Customer Experience); Category 3.0 (Market Products and Services); Category 4.0 (Merchandise Products and Services); and Category 5.0 (Deliver Products).

About APQC

APQC is a member-based nonprofit and one of the world’s leading proponents of knowledge management, benchmarking, and best practices business research. Working with more than 750 organizations worldwide in all industries, APQC provides organizations with the information they need to work smarter, faster, and with confidence. Visit www.apqc.org or call +1.713.681.4020 and learn how to Make Best Practices Your PracticesSM.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Cloud Developer Stories
More and more enterprises today are doing business by opening up their data and applications through APIs. Though forward-thinking and strategic, exposing APIs also increases the surface area for potential attack by hackers. To benefit from APIs while staying secure, enterprises ...
Web conferencing in a public cloud has the same risks as any other cloud service. If you have ever had concerns over the types of data being shared in your employees’ web conferences, such as IP, financials or customer data, then it’s time to look at web conferencing in a private...
Many cloud hosting providers have achieved ticket-of-entry credibility in the data warehousing industry by building simple colocation centers. A first-tier database as a service (DBaaS) contender, however, is set apart by a value-added service approach that is strategic, consulta...
Today’s hyper competitive environment defined by unreasonable demands for speed and high expectations for quality and usability has forced companies to differentiate based on their technology. Every company is a software company where customers’ demands for features and functions...
Next-Gen Cloud. Whatever you call it, there’s a higher calling for cloud computing that requires providers to change their spots and move from a commodity mindset to a premium one. Businesses can no longer maintain the status quo that today’s service providers offer. Yes, the con...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021



SYS-CON Featured Whitepapers
ADS BY GOOGLE

Breaking Cloud Computing News
Parsons is pleased to announce that it has acquired Secure Mission Solutions, a premier provider of ...