From the Wires
HP Unleashes the Power of Operational Analytics to Optimize Performance for Hybrid Environments
Market-Leading HP Business Service Management Software Harnesses Big Data Analytics to Better Predict, Prevent and Respond to IT Issues
By: Marketwired .
Nov. 27, 2012 07:45 AM
PALO ALTO, CA -- (Marketwire) -- 11/27/12 -- HP (NYSE: HPQ) today announced a new version of HP Business Service Management (BSM) software, the first solution of its kind to use big data analytics to improve the performance and availability of business software across mobile and hybrid IT environments.
With the increasing use of virtualization and cloud technologies, IT organizations no longer know or control all the technologies in their environment, making it difficult for applications and operations teams to foresee potential issues. IT needs a new solution that both predicts the occurrence of known problems and identifies previously unknown issues before they occur.
HP BSM delivers end-to-end visibility into IT applications and services. With powerful real-time and historical analytics to monitor the health of the entire IT stack, from business services and applications to the infrastructure and networks, clients can anticipate real IT issues before they happen.
"In today's complex hybrid environments, where business service availability and performance directly correlate to business success, IT organizations are looking for new ways to deliver predictable service levels," said Ajei Gopal, senior vice president and general manager, Hybrid and Cloud Business Unit, Software, HP. "The new HP Business Service Management solution delivers end-to-end operational intelligence to help IT make better decisions and improve service levels in complex, dynamic IT environments."
"It was difficult for our operations team to see the severity or identify the root cause of a particular service issue with old monitoring tools," said Leiv-Erik Verspoor, senior platform consultant at Sykehuspartner, the largest IT service provider for hospitals in northern Europe. "HP BSM automatically notifies our IT team of potential issues with our infrastructure and services so we can quickly resolve the problem to reduce downtime and ultimately lower costs for our customers."
HP Operational Analytics powers IT intelligence
HP OpsAnalytics is the seamless integration of HP ArcSight Logger -- a universal log management solution -- with the unique correlation capabilities of HP Operations Manager i (OMi) and the predictive analytics of HP Service Health Analyzer (SHA).
This combination delivers deep visibility and insight into any performance or availability issue, so clients can:
HP BSM helps clients maximize IT investments with end-to-end visibility across heterogeneous environments by:
HP also lets virtualization administrators and virtualization subject matter experts (vSME) diagnose and troubleshoot performance bottlenecks in virtualized environments with HP Virtualization Performance Viewer (vPV). The free version is available to download today.
Kuveyt Turk Participation Bank boosts business efficiencies
After reviewing multiple solutions, Kuveyt Turk chose HP BSM to monitor performance of business services across its eBanking, point-of-service, ATM, credit card services and call center environments. As a result, the company has reduced the number of calls to its service desk by 30 percent and reduced incident resolution time by 50 percent.(1)
"Lacking automated end-to-end monitoring of business services caused service outages, costing us approximately $400,000 annually," said Aslan Demir, chief information officer, Kuveyt Turk Participation Bank. "We decided to implement HP BSM software and now monitor business services as a whole, resolving many problems without ever causing downtime."
Available as a hybrid deployment
HP services help clients plan, deploy, support
Additional information about the new version of HP BSM will be available via a webinar series beginning on Jan. 8, 2013. Additional information about HP BSM, including white papers, data sheets and solution briefs, is available at www.hp.com/go/bsm.
Pricing and availability
(1) Results as reported by HP customer.
Microsoft is a U.S. registered trademark of Microsoft Corporation.
This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP's businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP's intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; assumptions related to pension and other post-retirement costs and retirement programs; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; expectations and assumptions relating to the execution and timing of cost reduction programs and restructuring and integration plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP's Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2012 and HP's other filings with the Securities and Exchange Commission, including HP's Annual Report on Form 10-K for the fiscal year ended October 31, 2011. HP assumes no obligation and does not intend to update these forward-looking statements.
© 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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