From the Wires
ImagineDesign Gets Creative with Comcast Business Class Internet and Business VoiceEdge
New High-Performance Internet and Voice Service Reduce Costs by $150 per Month for Creative Services Firm
By: PR Newswire
Nov. 28, 2012 11:52 AM
BALTIMORE, Nov. 28, 2012 /PRNewswire/ -- Comcast Corporation, one of the nation's leading providers of information and communications products and services, today announced that ImagineDesign, a national integrated marketing firm based in Manassas, Virginia, has selected Comcast Business Class Internet and Comcast Business VoiceEdge™ for its data and voice communications needs. With Internet service from Comcast, recently named the fastest Business Internet Provider by PC Mag for the second year in a row, ImagineDesign is able to transfer bandwidth-intensive video and graphics files used in the firm's creative and production processes. Having Comcast's Business VoiceEdge service also allows company employees to more easily communicate with clients and colleagues with advanced communication and collaboration features. In addition to improved reliability, the new data and voice services will save ImagineDesign in reduced communications costs.
ImagineDesign offers a range of integrated marketing services for its clients, including graphic and Web design, TV commercial storyboarding, production and media placement, search engine optimization (SEO) and social media. This type of work often leads to the creation of large image and video files that must be transferred quickly to foster collaboration and meet client deadlines. With decades of investment by Comcast in building infrastructure to make its advanced network available to meet the bandwidth needs of business customers, ImagineDesign was able to increase its bandwidth to 27 Mbps, with the ability to add more capacity in the future.
ImagineDesign also improved the reliability of its phone system with the addition of Comcast Business VoiceEdge, and can take advantage of advanced Unified Communications (UC) features from this cloud-based platform. Previously, the firm used T1 lines (1.5 Mbps) and a virtual PBX from another provider, but experienced slow Internet service as well as dropped phone calls.
"Since switching to Comcast, we have significantly increased the reliability of our phone service, which is critical for communicating with clients," said Patrick King, founder and executive creative director of ImagineDesign. "Comcast helps us make sure that we don't miss any calls, and the UC features of Business VoiceEdge can help us to be more productive when working with multiple clients and projects."
ImagineDesign's client roster spans a wide range of industries, including commercial construction, healthcare, legal, non-profit, real estate and technology. These clients have diverse marketing and branding needs and often require tight deadlines. In addition to helping to speed the firm's creative process and client service efforts, ImagineDesign also uses Comcast Business Class TV to provide employees and visiting clients with access to news and entertainment while in the office.
"Comcast's Business VoiceEdge simplifies communications for growing marketing firms like ImagineDesign, and this cloud-based offering can easily expand with the company as its business grows," said John Whalen, regional vice president for Comcast Business Services. "ImagineDesign is a classic example of a fast-moving organization that needs a reliable voice system to conduct its day-to-day business, as well as increased Internet speeds to assist its clients and meet critical deadlines."
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