From the Wires
vCom Solutions Announces Five-Star Reviews on Capterra Software Directory
By: Marketwire .
Dec. 3, 2012 11:05 AM
SAN RAMON, CA -- (Marketwire) -- 12/03/12 -- vCom Solutions today announced that its vManager software has earned the highest possible rating (five stars) in the Capterra Telecom Expense Management Software Directory. Capterra is the most comprehensive directory of software companies in the world. Millions of people every year start their software research on its website.
With the vManager software, vCom gives customers a simple, transparent view into all of their telecom services and activity, and customers receive a single bill for all services across the country. In addition to the vManager software, vCom also provides clients with a professional services team who are experts in each area of the telecom lifecycle. "We use vManager to find out how and where we're spending money, and to allocate it back to our individual cost centers. We also use the analytics to see how we can further reduce our spend," says Mark Hanby, Senior Manager of IT for Workflow One, one of the largest providers of print management, marketing and distribution services in North America.
The Capterra review process gathers ratings and commentary from verified, third party users of the software. The categories reviewed include ease of implementation, ease of use, features richness, and customer support. In one review, Mary Laux, IT Analyst with Biogen Idec, noted "I have used many carrier and TEM applications over the past several years but find the vCom platform one of the easiest to use."
A review by Brett Ortega, Technology Services Manager for American Baptist Homes of the West touts, "with an easy to use interface and support from all of the vCom staff, vManager makes our jobs easier and has reduced our invoice processing time from 7 hours to 15 minutes."
"We are thrilled to receive such positive feedback from our vManager users," says Adam Shawley, Vice President of Information Technology for vCom, who heads the vManager development team. "vCom is always looking for ways to simplify telecom management and enhance visibility and control. We believe the vManager software fully delivers that result."
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