From the Wires
TOA Technologies leads key initiatives to define cloud security and field service management processes at TM Forum Management World Americas
Taking a central role in cloud security and eHealth Catalyst Projects, TOA Technologies experts will share how communications organizations can effectively secure the cloud and best utilize field workforces
By: PR Newswire
Dec. 4, 2012 12:07 PM
CLEVELAND, Dec. 4, 2012 /PRNewswire/ -- As the leading provider of natively cloud-based mobile field service management software, TOA Technologies understands the value of defining cloud security guidelines and standards for optimally managing field workforces to improve operations and the customer experience. Drawing on this expertise and a long history of working with the global telecommunications community, TOA Technologies is demonstrating its continued commitment to the industry at TM Forum Management World Americas, where it is leading two Catalyst projects on cloud security and eHealth.
TOA Technologies representatives will demonstrate recommendations and use case scenarios for human factor cloud security and the optimization of the virtual house call through field workforce management at the TM Forum show, December 3-6 at the Rosen Shingle Creek in Orlando, Fla.
"We have a long history developing best-in-class mobile field service management solutions backed by the most secure cloud computing standards in our industry," said Yuval Brisker, co-founder and CEO of TOA Technologies. "With the knowledge and best practices we have in these two areas – cloud security and strategic customer-facing mobile workforce management software deployment – we feel that we have a responsibility to take a leadership role in defining how these concepts can be applied for the greater good of the entire communications industry. I am thrilled our experts will be on hand to share our knowledge and gain feedback from industry leaders, fostering the continuous evolution of these critical topics worldwide."
For more information about TOA Technologies, its proven field service management solutions and leadership in cloud security, reliability and compliance, visit http://www.toatech.com.
About TOA Technologies
Across four continents, ETAdirect manages mobile workforces for some of the world's most recognizable global brands in the satellite/cable/broadband, telecom, utilities, insurance, home services and retail industries. Named a Leader in the Gartner Magic Quadrant for Field Service Management, 2012, TOA Technologies is headquartered in the United States and has offices throughout Europe, Latin America and Australasia.
About TM Forum
The Forum provides a unique, fair and safe environment for the entire value-chain to collaborate and overcome the barriers to a vibrant, open digital economy, helping member companies of all sizes gain a competitive edge by enabling efficiency and agility in their IT and operations. For more information about TM Forum, visit www.tmforum.org.
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SOURCE TOA Technologies
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