Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
SYS-CON.TV
Cloud Expo & Virtualization 2009 East
PLATINUM SPONSORS:
IBM
Smarter Business Solutions Through Dynamic Infrastructure
IBM
Smarter Insights: How the CIO Becomes a Hero Again
Microsoft
Windows Azure
GOLD SPONSORS:
Appsense
Why VDI?
CA
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
ExactTarget
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun
Sun's Incubation Platform: Helping Startups Serve the Enterprise
POWER PANELS:
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
Oval Infotel Chooses Ameyo as a Business Start-up Solution

GURGAON, India, December 17, 2012 /PRNewswire/ --

Ameyo Uplifts Customer Experience for Oval Infotel

Oval Infotel India Ltd., an information based business promoting company, goes with Ameyo as their backbone technology for a better Customer Interaction Management (CIM). They were in the hunt for a technology that is easily configurable and customizable. Ameyo suited the necessity and enabled them elevate their customer experience.

     (Logo: http://photos.prnewswire.com/prnh/20120625/IND10048699)

Based in a rural set-up of Belgaum, Oval Infotel, sought for a technology that would assist them in conferring  information to their clients. A technology enabling them to procure critical consumer data, enhance customer satisfaction and measure loyalty with ease was the business need of the hour. Drishti's Ameyo best suited the need. It being easily configurable and customizable, enabled Oval Infotel effectively connect with more customers thereby elevating productivity. They could now self gauge their real time performance and manage SLA's with the assistance of the supervisory graphical dashboard. Through Ameyo, Oval Infotel simplified it's customer interaction management and delivered quality service.

As opined by Mr. Gangadhar Ghasari, Managing Director, Oval Infotel India Ltd, "We at Oval Infotel, specialize in assisting our clients, collect critical consumer data so that customer satisfaction and loyalty can be measured. We were looking for a technology that is customizable and easily configurable. Also, we have to provide our customers with correct information at the right time. Since we had a legacy set-up, we were in great need of an avant garde solution that is versatile and fulfills our need of reaching out to our customers. Ameyo has best suited this need. It's Supervisory Graphical Dashboard has been of a great help to us in our customer interaction management, thereby enabling us to gauge our performance and also manage our SLA's. Hence, we now are aiming at business breakthroughs by delivering quality service to our customers."

Oval Infotel India Ltd., espoused Ameyo as a successful business start up solution. Reaching out more customers was an important business demand for them. Ameyo with it's unique features have accentuated their operations and customer interaction management.

About Oval Infotel India Ltd.:

Oval Infotel India Ltd. is an overall technological information on telephone. One platform to enhance business. Oval Infotel provides services which are user friendly. Its an information based business promoting company, having various services like Virtual Contacts, Virtual Receptionist, Online Scheduler, Appointments, Customer Care, Inbound, Outbound Call Center Services, Telemarketing, Online Order Booking, Estate Management, Etc. 

About Ameyo:

AMEYO is the flagship solution from Drishti for complete CIM. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.

About Drishti:

Drishti offers communications solutions that empower more than enterprises and contact centers to dynamically manage business processes, interactions, workforce and service levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a Service).

Primary Media Contact: Vijayendra Raj, vijayendraraj@drishti-soft.com, 91-124-4771023

About PR Newswire
Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Cloud Developer Stories
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have inf...
Compute virtualization has been transformational, yet security policy implementation and enforcement has lagged behind in agility and automation. There are a number of key considerations when implementing policy in private and hybrid clouds. In his session at 15th Cloud Expo, H...
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson...
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framewo...
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API M...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021



SYS-CON Featured Whitepapers
ADS BY GOOGLE