Comments
SParikh wrote: This article speaks true to the importance and capitalizing of the cloud. Me having experience dealing with cloud based tech and consulting and integration services, I realize the need for a secure and consistant cloud service. Many people are concerned with the privacy, or lack thereof, that could occur with storing personal documents into a non-physical storage unit. I can see, though with companies such as ours and Metacloud, we are working toward a more secure and easy to use cloud system for both personal and professional use. Spursh Parikh www.sererra.com
Cloud Expo on Google News

SYS-CON.TV
Cloud Expo & Virtualization 2009 East
PLATINUM SPONSORS:
IBM
Smarter Business Solutions Through Dynamic Infrastructure
IBM
Smarter Insights: How the CIO Becomes a Hero Again
Microsoft
Windows Azure
GOLD SPONSORS:
Appsense
Why VDI?
CA
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
ExactTarget
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun
Sun's Incubation Platform: Helping Startups Serve the Enterprise
POWER PANELS:
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
Serco Acquires MENA Business Services Subsidiary in Kingdom of Saudi Arabia

Serco, the international services company, today announces that it has acquired the arm of MENA Business Services FZ LLC (MBS) based in the Kingdom of Saudi Arabia. MBS is a fully-owned, Dubai-registered company that provides Business Process Outsourcing (BPO) services across the Middle East.

The Saudi Arabian business has 150 employees, based in Al Khobar, near Dammam, providing high quality IT and BPO services to Saudi Aramco (Arabian Refining & Marketing Company), the world’s largest petroleum business.

This is a key milestone for Serco’s Global BPO business which entered the Middle East market last year by setting up a center in Dubai. The Saudi acquisition brings additional skills and capabilities to support expansion in areas of technical and back office support in the Saudi Arabian Market, the largest economy within the Middle-Eastern region. It adds to Serco’s significant global BPO capabilities which already provide services to international clients from 100 centres in 12 countries and employs more than 50,000 people.

Susir Kumar, Executive Chairman, Serco Global Services, said, “This acquisition is a key catalyst for Serco Global Services to enter the emerging Saudi Arabian market. MBS aligns with our vision of providing high quality services to blue-chip companies around the world and it brings with it a very talented workforce and deep customer partnerships. We are delighted to welcome the MBS Saudi management team, employees and clients within the Serco fold.”

Chief Executive Officer of Serco Global Services AMEAA, Bhupender Singh, said, “The Middle East & Africa region is a key market for Serco’s BPO business. With a presence in UAE, South Africa and now Saudi Arabia, we have established a strong foothold in the region. We look forward to bringing our best-of-breed services such as Customer Service, Marketing, Finance & Accounting and other back-office shared services to the Saudi market and in the process hiring and up-skilling the local Saudi talent pool and engaging in long-term relationships with Saudi corporations.”

The Middle East BPO market is estimated at £1.75b and growing at about 17% (Datamonitor).The United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA) are the two largest BPO markets in this region.

More information can be found at www.serco.com.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Cloud Developer Stories
“The cloud opportunity is helping C-suite leaders reshape customer experience," said Paul Papas, Global Leader Smarter Commerce, IBM Global Business Services. “As part of IBM's digital front office strategy, we see these 100 cloud applications as a way for business leaders to imp...
Last Friday calm seemed to be descending on Round Rock, Texas. Reports were circulating that activist shareholder Carl Icahn was losing the stomach for scuttling the Michael Dell-Silver Lake Management plan to buy the company for $24.4 billion and take it private.
Over the weekend Barron’s put out a piece touting AMD’s chances of taking share in the mainstream server market that belongs to Intel with its SeaMicro microserver acquisition, a development that would tickle its tiny stock price, if it ever happened. But even the thought of it, ...
Todd Bradley, the former Palm CEO who’s been running HP’s PC unit since 2005 and added printing last year when the Printing and Personal Systems (PPS) organization was formed, has apparently been pushed aside. He is trading his job running half of HP’s revenue for a newly creat...
MetraTech Corp., a provider of Agreements-Based Billing, Commerce and Compensation solutions, on Tuesday announced that Achilles, a global software-as-a-service (SaaS) provider of supply chain management services, has selected the MetraNet billing and settlement platform to suppo...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021

SYS-CON Featured Whitepapers
ADS BY GOOGLE

Breaking Cloud Computing News
Martini Media, a global media and advertising company, shared key findings from its most recent Affl...