From the Wires
Leading Australian IT, Telecom provider Anittel Adopts LabTech Software for Remote Monitoring and Management
By: PR Newswire
Dec. 21, 2012 09:01 AM
TAMPA, Fla., Dec. 21, 2012 /PRNewswire/ -- LabTech Software the only powerful, robust-featured remote monitoring and management (RMM) platform developed by a managed service provider (MSP) for managed service providers, today announced Anittel, an Australian national IT and telecommunications services company, has chosen LabTech Software as their RMM platform of choice. This exclusive agreement supplies Anittel with the ability to remotely support the technology and connectivity services it provides to organizations across regional and metropolitan Australia.
LabTech's robust automated management provides Anittel's 17 office locations and 210 employees nationwide with increased efficiency, added flexibility and enhanced integration with its other service and business management platforms. LabTech supplies an arsenal of IT management tools in a single interface, such as desktop, monitoring, trouble ticket tracking, user information, and software management.
"We serve a diverse range of users including corporate, education, health, finance, government, utilities and not-for-profit, which requires a sophisticated and flexible platform that can scale as we do," said Rob Pickering, National Engineering Manager of Anittel Group Ltd. "Choosing to competitively upgrade to the LabTech platform enables us to provide ideal support and management of our tier-one IT solutions including hardware and software, telecommunications, internet and networking, and cloud services. We understand migrating off an existing RMM tool is an important business decision, and LabTech made that choice an easy one for us."
"It speaks volumes that a company with such regional influence has chosen LabTech to monitor and manage its clients' massive infrastructures, multimillion-dollar IT deployments, and mission-critical systems," said Matt Nachtrab, LabTech Software CEO. "We are proud of LabTech's business growth in Australia and around the world, and of providing IT businesses with ways to deliver superior managed services. We're looking forward to a long lasting partnership with Anittel."
With over 2,400 partners and two million agents sold in 24 months, LabTech Software's RMM solution has quickly become the preferred platform of IT service providers worldwide. LabTech Software's RMM platform is used by a wide range of partners from single-employee repair shops to well-established MSPs.
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