From the Wires
Western Heritage Selects Underwriting Module of ISCS's SurePower Innovation(R)
By: Marketwired .
Jan. 8, 2013 11:15 AM
SAN JOSE, CA and SCOTTSDALE, AZ -- (Marketwire) -- 01/08/13 -- ISCS is pleased to announce our partnership with Western Heritage Insurance Company, a subsidiary of Nationwide Insurance®, to provide the underwriting module of ISCS's SurePower Innovation® Policy Administration Suite. Western Heritage will use the module in the development of their rate-to- issuance system.
The modular nature of the SurePower Innovation suite will streamline critical processes and creates a more customer-centric environment for Western Heritage's managing general agents, and ultimately program managers.
"We're building this system for our customers using an outside-in approach," said Heidi Lambert Clark, director of business services for Western Heritage. "ISCS provides a solution that our customers will find easy-to-use and efficient in rating, quoting and issuance."
ISCS's SurePower Innovation is the property and casualty (P&C) industry's most modern, field-proven, modular administration suite, including pre-integrated components for policy, claims and billing processes, as well as document management, data marts, agent and consumer self-service portals and other business capabilities. SurePower Innovation modules can be implemented independent of one another, or in combination. Western Heritage and ISCS will work together to implement the SurePower Innovation Policy Administration Suite to allow quick and easy introduction.
During the implementation, ISCS will utilize recognized agile development methods, including defined sprints and continual acceptance testing, to control project scope and ensure the highest business value in the final result. Ultimately, SurePower Innovation will allow Western Heritage to increase speed-to-market on product changes, rate changes and product introductions, and improve customer satisfaction and retention.
"Western Heritage is focused on providing an easy rate-to-issuance solution for the benefit of their customers," said Andy Scurto, president of ISCS. "We are extremely pleased to be selected as the solution that can streamline their processes and assist the company in achieving a strategic business goal."
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