Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
SYS-CON.TV
Cloud Expo & Virtualization 2009 East
PLATINUM SPONSORS:
IBM
Smarter Business Solutions Through Dynamic Infrastructure
IBM
Smarter Insights: How the CIO Becomes a Hero Again
Microsoft
Windows Azure
GOLD SPONSORS:
Appsense
Why VDI?
CA
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
ExactTarget
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun
Sun's Incubation Platform: Helping Startups Serve the Enterprise
POWER PANELS:
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
Holland America Line Selects ServiceNow for Enterprise IT Service Automation

ServiceNow (NYSE: NOW), the enterprise IT cloud company, today announced that Holland America Line has selected ServiceNow software-as-a-service to automate corporate and fleet IT services. Holland America Line is using ServiceNow to help consolidate IT systems and automate enterprise operations to expedite IT service delivery, reduce manual tasks and associated costs.

Supporting more than 15 ships visiting 350 ports around the globe, Holland America Line required an efficient and flexible service automation platform that would help the organization reduce manual work and improve compliance visibility while meeting the unique needs of the business. Moving away from an on-premise system, Holland America Line considered a more traditional IT service management (ITSM) tool before selecting ServiceNow.

“We researched several products and observed how many of our peers in the Seattle area were using ServiceNow to successfully transform IT operations and their businesses,” said Karen Holmes, director of Enterprise Solutions, Holland America Line. “With ServiceNow, we now have a full-featured service automation platform that will help our IT organization improve service delivery to the business while reducing manual tasks, disparate systems and unnecessary costs. This is critical as we continually work to deliver excellence through every aspect of the Holland America Line customer experience.”

Holland America Line selected ServiceNow for its ease of use and intuitive interface, configurable platform, graphical workflow engine and employee self-service portal. Holland America also selected the ServiceNow Discovery Application to support more proactive and informed service delivery and is used to scan each domain. ServiceNow Discovery met the challenge of the unique Holland America computing infrastructure that includes ships with intermittent, limited-bandwidth Internet connections.

Phase one of the implementation is complete and includes incident, problem and change management, service catalog and a self-service portal. Early success includes instant visibility for executives and service desk managers alike into actionable ITSM data that was not available through the previous tool. ServiceNow is also used to validate and manage change processes for all IT systems while automating compliance controls to save hours of time with auditors.

About ServiceNow

ServiceNow is the enterprise IT cloud company. We focus on transforming enterprise IT by automating and standardizing business processes and consolidating IT across the global enterprise. Organizations deploy our service to create a single system of record for enterprise IT, lower operational costs and enhance efficiency. Additionally, our customers use our extensible platform to build custom applications for automating activities unique to their business requirements. For more information, visit www.servicenow.com.

ServiceNow and the ServiceNow logo are registered trademarks of ServiceNow. All other brand and product names are trademarks or registered trademarks of their respective holders.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Cloud Developer Stories
Next-Gen Cloud. Whatever you call it, there’s a higher calling for cloud computing that requires providers to change their spots and move from a commodity mindset to a premium one. Businesses can no longer maintain the status quo that today’s service providers offer. Yes, the con...
The social media expansion has shown just how people are eager to share their experiences with the rest of the world. Cloud technology is the perfect platform to satisfy this need given its great flexibility and readiness. At Cynny, we aim to revolutionize how people share and or...
The revolution that happened in the server universe over the past 15 years has resulted in an eco-system that is more open, more democratically innovative and produced better results in technically challenging dimensions like scale. The underpinnings of the revolution were common...
Maintaining lower development environments can become an unbearable headache. Changes to an application, service or API are seldom completely testable, leaving us to discover broken code when it’s too late. This lack of visibility into application dependencies severely limits ear...
The cloud provides an easy onramp to building and deploying Big Data solutions, particularly the latest technologies that favor scale-out architectures. In his session at 5th Big Data Expo, Harold Hannon, Sr. Software Architect at SoftLayer Technologies, will discuss how transi...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021



SYS-CON Featured Whitepapers
ADS BY GOOGLE

Breaking Cloud Computing News
Parsons is pleased to announce that it has acquired Secure Mission Solutions, a premier provider of ...