Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
SYS-CON.TV
Cloud Expo & Virtualization 2009 East
PLATINUM SPONSORS:
IBM
Smarter Business Solutions Through Dynamic Infrastructure
IBM
Smarter Insights: How the CIO Becomes a Hero Again
Microsoft
Windows Azure
GOLD SPONSORS:
Appsense
Why VDI?
CA
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
ExactTarget
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun
Sun's Incubation Platform: Helping Startups Serve the Enterprise
POWER PANELS:
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
SubscriberWise Says Predatory Behavior Impacts Operators: “She Died and They Brought Her Back to Life”

Sound unusual…unbelievable…shocking? Hardly! For cable and telecommunications operators around the nation, predatory and disingenuous service applications are routine and merely the cost of doing business. And the problem is not going away anytime soon.

“There’s rarely a day that I don’t uncover some kind of predatory behavior at the call center,” said David Howe, SubscriberWise president and 17-year veteran of MCTV (MCTV is the new name for Massillon Cable TV and Clear Picture (http://mctvohio.com).

“Occasionally the situation is particularly astounding, like the woman who apparently was brought back to life after having been dead for two months. The woman was revived and recovering in the nursing home, at least according to the third party claim provided to the customer service agent. The woman - the agent was told - was eager to have her service resumed once she was well enough to return home…following her six-foot sub-earthly sabbatical,” Howe indicated, half-amused. “She wasn’t really ‘gone gone’…don’t you know?”

Audio of the cable-lover’s miraculous resurrection is contained here: http://subscriberwise.com/media/Back_to_Life.wav

“But there is a more serious and cautionary note here,” warned Howe. “This kind of behavior, although seemingly humorous, is impacting the telecommunications industry in profoundly negative ways. It provides an illusion that operators are generating new ‘sales’ when in fact they’re merely creating additional liabilities. It adds up to a very costly proposition that translates into billions in unreturned equipment and unpaid programming for operators everywhere. It strains human resources with excessive burdens on the call center including promise-to-pay, costly disconnects and reconnects, and a host of unnecessary operational inefficiencies and expenses.

“Ultimately, the challenge for operators is to identify the predatory behavior before rendering their expensive service and equipment,” concluded Howe. “Otherwise, the write off is almost certainly going to be substantial. The predators are forever opportunistic and determined. Sometimes they’re even clever. But seldom are they a match for SubscriberWise.”

About SubscriberWise (www.subscriberwise.com)
The nation’s leading provider of risk and decision analytics for the communications industry, SubscriberWise® employs enhanced Subscriber Level Segmentation technology to precisely identify credit-challenged subscribers to ultra-high achievers to maximize sales and boost profits. By incorporating years of communications performance data and proprietary decisioning models, SubscriberWise delivers unprecedented predictive power with a fully compliant, score-driven decision management system. Combined with Red Flag compliance and operator-controlled rules, SubscriberWise analytics empower CSR’s to instantly and accurately respond to payment and credit characteristics with appropriate options for every subscriber.

About Business Wire
Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Cloud Developer Stories
Companies today struggle to manage the types and volume of data their customers and employees generate and use every day. With billions of requests daily, operational consistency can be elusive. In his session at Big Data Expo, Dave McCrory, CTO at Basho Technologies, will expl...
Code Halos - aka "digital fingerprints" - are the key organizing principle to understand a) how dumb things become smart and b) how to monetize this dynamic. In his session at @ThingsExpo, Robert Brown, AVP, Center for the Future of Work at Cognizant Technology Solutions, outlin...
The move in recent years to cloud computing services and architectures has added significant pace to the application development and deployment environment. When enterprise IT can spin up large computing instances in just minutes, developers can also design and deploy in small ti...
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed...
SYS-CON Media announced that Splunk, a provider of the leading software platform for real-time Operational Intelligence, has launched an ad campaign on Big Data Journal. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-gene...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021



SYS-CON Featured Whitepapers
ADS BY GOOGLE