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Stop Fighting Shadow IT | @CloudExpo #Cloud #APM #Monitoring
Employees expect the freedom to find their own solutions to problems in the workplace
By: AppNeta Blog
Feb. 8, 2017 05:00 PM
Stop Fighting Shadow IT
In just the past ten or so years, consumer devices have swamped enterprises. Along with those devices have come apps and services and the expectation of ease and convenience from technology. The consumerization of IT is more than just the need to support and monitor personal devices on the enterprise network. It's a mindset shift among your employees that's silently impacted the IT department.
Employees expect the freedom to find their own solutions to problems in the workplace, so they hear about a new cloud service and they quickly sign up online. This is how we end up with shadow IT, and it's a growing problem for enterprise CIOs.
You need to find a way to accommodate shadow IT rather than wasting time trying to eliminate it, especially as remote offices add to the application sprawl challenge.
The Growing Inevitability of Shadow IT
You might be able to keep an eye on application sprawl at a smaller organization if everything is centrally located, but when you're a massive enterprise with many remote offices, it can seem nearly impossible.
But don't get sucked into thinking that the dangers of shadow IT are overblown. Multiple studies show that the problems are real and they're on the rise:
One key problem with application sprawl is that there are cloud services throughout your organization that are eating network resources without your knowledge. When these unauthorized apps experience downtime or delays, employees will come to you to point the finger.
Don't spend your days reacting to these instances of downtime. Combat shadow IT with proactive application monitoring.
Pulling Cloud Services Out of the Shadows for Proactive Monitoring and Alerting
This is why we have to start embracing shadow IT. Come to terms with the fact that individuals will continue to procure cloud services. Then you can start finding ways to proactively identify and monitor cloud app performance throughout the distributed enterprise.
Gaining visibility into all cloud services throughout your network is just the first step to guaranteeing a strong end user experience and greater workforce productivity.
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