Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
SYS-CON.TV
Cloud Expo & Virtualization 2009 East
PLATINUM SPONSORS:
IBM
Smarter Business Solutions Through Dynamic Infrastructure
IBM
Smarter Insights: How the CIO Becomes a Hero Again
Microsoft
Windows Azure
GOLD SPONSORS:
Appsense
Why VDI?
CA
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
ExactTarget
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun
Sun's Incubation Platform: Helping Startups Serve the Enterprise
POWER PANELS:
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
To Bot, or Not to Bot | @ThingsExpo #AI #IoT #M2M #MachineLearning
Understanding Chat Bots

I developed a bot.  Last weekend I opened the website https://rundexter.com/bot and developed a bot, which I then integrated with Twilio for messaging.  I named it BeccaBot after our daughter.  Just to be clear, her name is Becca, not Bot. It was a bot designed purely to freak-out our daughter.  It was highly successful.  Here are some things I learned.

You tell the bot to look for specific words or even phrases and then act upon them in specified ways.  You can answer with text, or a website link, or an image, etc.  You can ask for a name, and program the bot to remember the name. For example:

User: Hello

Bot: Hi, what's your name?

User: Becca

Bot: Hello Becca!

Bot: I've been reading your Facebook page and see you were in Seattle recently with Claire.

That last part I added just to freak-out my daughter - a father's prerogative. The bot was not programmed to read her Facebook page, although it's possible if Facebook made that API and granted permission.

You can delay sending responses so the bot looks slow at typing - like a human.  You can lead the human by asking for choices:

Bot: Would you like to learn "more information", or "exit" now?

More sophisticated bots can integrate with all kinds of APIs so they can reference the weather at your location, traffic conditions, and even news headlines, etc.  Simply by referencing connected data and inserting it into conversations.

Bot: In what city and state do you reside?

User: Chicago, Illinois

Bot: I noticed it has been raining in Chicago this morning.  Perhaps that is the reason traffic was so bad.

Bot: Heh!  What about the Cubs victory last night!?

I learned you can create multiple topic trees like - Default Conversation, Problems/Complaints, Resources, Weather, Survey Questions, etc.  As you are developing a conversation between the user and the bot you can turn down various topic trees, and then return to the main script.

More advanced bots can access sophisticated algorithms that allow you to reference all kinds of databases, calculations and processes to provide answers to questions.

User: What is my mortgage payout for my 104 Main Street home?

Bot: As of March 15th your payout is $124,675, that includes the payment received on March 13th, but does not include any payments that might have arrived yesterday.

Bot: What about Da Bears last Sunday?

What I learned during my little bot-prank exercise on our daughter is that bots are scripts - scripts with algorithms, which can request, save and insert data.

I learned that voice-based chat-bots convert audio words into text, which the underlying text based bot can use. The audio word recognition and audio word feedback is simply another layer on the chat-bot solution stack.

I learned sentiment layers could be added. Layers that recognize particular words as "angry," "frustrated," "happy," "sad," "glad," etc. Each of these words can help the bot respond in a different and more appropriate way.

User:  I am NEVER doing business with you again, you knucklehead!

Bot: Having looked into your account and payment history, I can tell you we don't want your business either.

Bot: By the way, is your wife available to speak? She is much nicer.

I learned sensors, sharing data in real-time, can add reality to the conversation.

Bot:  You have been opening the refrigerator a lot lately - 67% more than usual.

Bot: Summer's coming and the elastic in your Speedos do have limits.

Today, Bots are only as smart as the developer making them.  In my case there was no concern that singularity would evolve or erupt from my efforts.  Although I did achieve the level of creepy according to my daughter who spent 10 minutes texting with the BeccaBot as it explained to her how wonderful I am.

I invite you to watch my latest short video on digital technology trends and strategies:

Download the full report with charts and data sources here.

Follow Kevin Benedict on Twitter @krbenedict

About Kevin Benedict
Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.

Latest Cloud Developer Stories
Most modern computer languages embed a lot of metadata in their application. We show how this goldmine of data from a runtime environment like production or staging can be used to increase profits. Adi conceptualized the Crosscode platform after spending over 25 years working for...
Cloud computing is a goal aspired to by all organizations, yet those in regulated industries and many public sector organizations are challenged in adopting cloud technologies. The ability to use modern application development capabilities such as containers, serverless computing...
"Calligo is a cloud service provider with data privacy at the heart of what we do. We are a typical Infrastructure as a Service cloud provider but it's been designed around data privacy," explained Julian Box, CEO and co-founder of Calligo, in this SYS-CON.tv interview at 21st Cl...
In his session at 21st Cloud Expo, Michael Burley, a Senior Business Development Executive in IT Services at NetApp, described how NetApp designed a three-year program of work to migrate 25PB of a major telco's enterprise data to a new STaaS platform, and then secured a long-term...
When building large, cloud-based applications that operate at a high scale, it’s important to maintain a high availability and resilience to failures. In order to do that, you must be tolerant of failures, even in light of failures in other areas of your application. “Fly two mis...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021



SYS-CON Featured Whitepapers
Most Read This Week
ADS BY GOOGLE