Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
SYS-CON.TV
Cloud Expo & Virtualization 2009 East
PLATINUM SPONSORS:
IBM
Smarter Business Solutions Through Dynamic Infrastructure
IBM
Smarter Insights: How the CIO Becomes a Hero Again
Microsoft
Windows Azure
GOLD SPONSORS:
Appsense
Why VDI?
CA
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
ExactTarget
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun
Sun's Incubation Platform: Helping Startups Serve the Enterprise
POWER PANELS:
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
Anywhere365, the Largest Integrated Skype for Business Contact Center, Pushes Customer Base Into Record Territory with Latest Release

SEATTLE, April 21, 2017 /PRNewswire/ --

Workstreampeople has recently released its groundbreaking next version of Anywhere365, the largest native Skype for Business-based contact center and dialogue management platform. With the client base doubling in size in the last year, Anywhere365 is now trusted by 438 global customers in 36 countries, including 26 members of the Fortune Global 500. This accelerated success places Release 5.0 in an ideal position to continue to take the world by storm. Anywhere365 is officially certified for Skype for Business in three areas: Contact Center, Reception Console and Call Recording, which is unique in the market.

Already well equipped to successfully compete with large legacy contact center vendors, Anywhere365 continues to add powerful new features as standard that provide tangible benefits to their customer base. Examples include:

- Seamless support for social media as a dialogue management channel. Anywhere365 enables customers to interact directly via Facebook Messenger, Telegram, Twitter, etc. Companies have chosen Skype for Business as their communications platform, but the flexibility of Anywhere365 allows customers to reach companies via a modality of their choosing, managed and delivered by Anywhere365 via Skype.

- Addition of powerful speech analytics to analyze dialogues, create transcripts, extract keywords or quickly translate a chat for an agent in a different language.

- Off-the-shelf connectors for 20+ CRM/ticket platforms such as Dynamics CRM, SalesForce, ServiceNow, Oracle RightNow, Remedy, etc. Anywhere365 leverages the information in these platforms during all moments in the dialogue management cycle.

- Enhanced Dialogue Intelligence via Power BI and numerous new standardized reports and analytics. Anywhere365 helps companies to make quick sense of all their big dialogue data, even if they run hundreds of Anywhere365 Contact Center instances.

- Robust redundancy. Already in use as critical infrastructure at dozens of multinationals, including members of Fortune 500, Anywhere365 has full failover and high availability capabilities. This ensures that any downtime is further minimized, and ensures the highest service levels.

- Transparent license model based on the number of contact center instances and required features, not on the number of users or supervisors. Unique in the market, Anywhere365 provides a clear total cost of ownership without a long list of expensive options. Just select the right license for the required features, and companies can add as many agents, supervisors or managers as they want, free of additional charge.

- High value, low effort. Anywhere365 has been further enhanced to empower businesses with dialogue management capabilities, without the need for extensive professional services. Deployed and configured in record time, Anywhere365 can deliver value quicker than agents can say "dialogue management".

In addition to the continuous expansion of the feature set, Anywhere365 University has been established to fill a need in the market for in-depth training for partners and customers. Last year, during five fully sold out sessions, more than 60 partners received extensive training and official certification, which enables them to extract maximum value from Anywhere365 for their customers.

Anywhere365 is delivered on premises, as a hybrid, or from the cloud; it can leverage CloudPBX and Office 365 based agents, wherever they are.

NOTE FOR EDITORS

About Workstreampeople
Workstreampeople B.V. designs, develops and sells Anywhere365, the market leading Contact Center and Dialogue Management platform exclusively built for Skype for Business and Lync. Recognized by Gartner with an honorable mention in the latest Magic Quadrant Report on Contact Center Infrastructure, Anywhere365 is offered globally to 430+ enterprises of all sizes across all market sectors. Workstreampeople has its headquarters in Rotterdam, the Netherlands, with regional offices in Brussels, London and Seattle. For more information, visit www.workstreampeople.com or contact info@workstreampeople.com.

SOURCE Workstreampeople

About PR Newswire
Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Cloud Developer Stories
The dynamic nature of the cloud means that change is a constant when it comes to modern cloud-based infrastructure. Delivering modern applications to end users, therefore, is a constantly shifting challenge. Delivery automation helps IT Ops teams ensure that apps are providing an...
The 22nd International Cloud Expo | 1st DXWorld Expo has announced that its Call for Papers is open. Cloud Expo | DXWorld Expo, to be held June 5-7, 2018, at the Javits Center in New York, NY, brings together Cloud Computing, Digital Transformation, Big Data, Internet of Things, ...
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many ...
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jer...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a ...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021



SYS-CON Featured Whitepapers
ADS BY GOOGLE