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From the Wires
Biola University Expands Use of 3n's InstaCom Campus Alert Solution to Ensure Campus-Wide Safety
Southern California University Implements 3n Solution for Emergency Communication With Students, Faculty and Administration
By: Marketwire .
Aug. 8, 2007 03:00 PM
GLENDALE, CA -- (MARKET WIRE) -- 08/08/07 -- 3n (National Notification Network), the leading mass notification system provider, today announced that Biola University has expanded its use of 3n's InstaCom Campus Alert solution to automate emergency communications with students, faculty and administration. The University, which has been successfully using the 3n system for the past year to enhance its IT alerting capabilities during technology disruptions, recently decided to expand its use to notify the entire campus during emergencies or other critical incidents. Founded in 1908, Biola University has more than 5,500 students enrolled in seven different schools. The University identified several key criteria in its notification system selection process: ease of use; ability to integrate with existing systems; guaranteed infrastructure security and reliability; and ability to address challenges specific to a campus environment, including delivering messages using student-friendly contact paths, such as instant messaging and true 2-way SMS text messaging. "Over the past 18 months Biola University has been implementing systems and procedures to provide increased campus safety and security," said Gregory Balsano, Vice President of University Services at Biola. "A year ago, after extensive research, our IT department chose 3n's InstaCom system to notify staff and other campus emergency responders in the event of after-hours equipment failure and power outages. The fact that InstaCom has performed excellently for us during actual IT-related emergencies gave the system added weight as we reviewed products that could broaden the nature and scope of emergency notification to include potential student, faculty and staff needs. The 3n representatives became our partners as we determined how best to provide emergency notification for our campus community during various crisis scenarios. InstaCom is a critical component in our program to improve communication and thereby enhance safety." Prior to selecting 3n, Biola relied upon a laborious calling list process that required the message initiator to manually call each phone number or pager number in an effort to contact each message recipient. The process was time consuming and delivered inconsistent results. Using 3n's InstaCom Campus Alert system, Biola University will be able to communicate quickly and reliably in any crisis with all constituent audiences -- students, faculty and administration -- wherever they are located and independent of which communication devices they are using. The 3n system notifies message recipients via all standard modes of communication, including phone, email, text messaging, instant messaging, pager, fax, BlackBerry® devices and more. "The Virginia Tech tragedy underscored the need for colleges and universities to adopt a crisis communication solution that speaks the language of students, and that means being able to communicate rapidly across newer technologies popular with students, such as instant messaging and native text messaging," said Cinta Putra, CEO and co-founder of 3n. "As colleges and universities analyze how best to contact students, faculty and administrators in and outside of class during a crisis, they are finding that systems unable to leverage these critical communication paths represent a serious limitation in their emergency communication capabilities. We are excited to support Biola University in its proactive efforts to ensure the safety of its campus with the most comprehensive and reliable campus notification solution available." About 3n® (National Notification Network) 3n (National Notification Network) is the leading global provider of mass notification solutions to Global 2000 corporations, government agencies, healthcare systems, and educational institutions in more than 70 countries with the ability to communicate in more than 230 countries worldwide. 3n's innovative and powerful mass notification system is the most advanced, efficient and easy-to-use on the market today, enabling organizations to respond rapidly and effectively to crises and achieve considerable bottom-line savings in routine and emergency situations. For more information about 3n, log on to www.3nonline.com/pr or call toll-free at 1-888-366-4911. About Biola University Biola University, founded in 1908, is recognized by U.S. News & World Report as a "National University," which they consider the "major leagues" of higher education. Biola offers 145 academic programs through its six schools, ranging from the B.A. to the Ph.D. As a theologically conservative, Protestant university, Biola provides Evangelical students with biblically centered education, equipping them in mind and character to impact the world for the Lord Jesus Christ in any professional setting. In 2003, Biola launched a new vision to be a global center for Christian thought and spiritual renewal, addressing the crucial cultural issues of our day. For more information, visit www.biola.edu.
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