yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News
Cloud Expo & Virtualization 2009 East
Smarter Business Solutions Through Dynamic Infrastructure
Smarter Insights: How the CIO Becomes a Hero Again
Windows Azure
Why VDI?
Maximizing the Business Value of Virtualization in Enterprise and Cloud Computing Environments
Messaging in the Cloud - Email, SMS and Voice
Freedom OSS
Stairway to the Cloud
Sun's Incubation Platform: Helping Startups Serve the Enterprise
Cloud Computing & Enterprise IT: Cost & Operational Benefits
How and Why is a Flexible IT Infrastructure the Key To the Future?
Click For 2008 West
Event Webcasts
Bluewolf Unveils First SaaS Support Program
Reduces SaaS Support Costs

Bluewolf, a Software-as-a Service (SaaS) consulting firm, launched the first support program for SaaS applications, such as Salesforce, that combines advanced administrative support with new custom software development.

Designed for businesses of all sizes, the OpenSupport program provides customers with ongoing access to Bluewolf's team of experts and resources, enabling them to continually modify and adapt Salesforce and other SaaS solutions to their current and future business needs.

"The new Bluewolf OpenSupport program is like hiring a complete staff of Salesforce experts and having them available to our organization on-demand," Kevin Ko, Director of Information Systems, DriveCam, a leading global Driver Risk Management company that helps predict and prevent risky driving behaviors for drivers of more than 100,000 vehicles.

"Bluewolf's ongoing commitment to our success and their program's flexibility have made them more than just a business partner. Working with Bluewolf is like having extra staff in house working with and supporting our system."

"OpenSupport is an open source approach to application support in an on-demand era," said Eric Berridge, cofounder and principal of Bluewolf. "OpenSupport allows customers to leverage the latest features and functionality from and other SaaS solutions, in an efficient and timely manner, and with a central point of contact, on-shore at Bluewolf. That means that every one of our clients has access to a dedicated, proactive support team. We are not just focused on fixing issues as they arise but helping our clients maintain and increase the value of their SaaS applications to their business."

With OpenSupport, organizations receive a regular monthly allotment of technology support hours which they can use for a variety of administrative tasks, such as system setup, customization, maintenance, administrator support, platform support, and software release management. In addition, the OpenSupport hours can be used for software development projects, such as custom Apex/VisualForce development, business system integration, data management, AJAX development and AppExchange solution deployment. As part of the program, clients receive weekly utilization reports, monthly adoption reports and quarterly Steering Committee reviews.

The program is designed for business of all sizes and is designed to not only react to client calls and problems, but proactively help them improve how they are using SaaS applications like Salesforce. For large enterprises, it ensures timely response to problems and software development needs. For smaller companies, it ensures that they maximize the use and adoption of Salesforce, providing access to expert resources. The OpenSupport program also frees up in-house staff to focus on the core business needs of their organization.

"The foundation of this program is Bluewolf's experience as SaaS advisors to a large range of organizations," said Matt Kendrall, Business Development Director of OpenSupport at Bluewolf. "Few companies have the resources to make Salesforce a core business competency. Bluewolf does. OpenSupport helps organizations mitigate the risks associated with supporting Salesforce or other SaaS applications and provides a flexible solution in a cost-effective model."

Available immediately, the OpenSupport program is available via a subscription model. Bluewolf has implemented for more than 1,200 organizations and has experiences with more than 500 SaaS integrations.

About Bluewolf
Founded in 2000, Bluewolf is a Software-as-a-Service consulting company that specializes in the development of enterprise software applications. Through its Customer Success Guarantee(TM), Bluewolf is reinventing the concept of traditional consulting, one that is tailor-made for the on-demand world. Bluewolf's practices incorporate three main areas: On-Demand Consulting, IT Resourcing and On-Demand Remote Services. With offices across North America and Europe, Bluewolf's customers include Bank of America, ADP, General Electric, Wall Street Journal, Staples and Ann Taylor.

About Cloud News Desk
Cloud Computing News Desk brings the latest industry news related to the Cloud paradigm of massively scalable IT resources and capabilities delivered as a service using Internet technologies. For up to date news on the International Cloud Computing Conference & Expo series, the easiest way is to follow it on Twitter.

In order to post a comment you need to be registered and logged in.

Register | Sign-in

Reader Feedback: Page 1 of 1

Latest Cloud Developer Stories
DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a lase...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as w...
DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to ...
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need t...
@DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the worl...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)!

Advertise on this site! Contact advertising(at)! 201 802-3021

SYS-CON Featured Whitepapers